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Dell



Help Desk Level 3 SCA

Greater Nashville Area, US - Computer Hardware, Computer Software, Information Technology and Services

Job Description



Provides technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow up. Performs general maintenance, troubleshooting, and repairs computer systems via telephone support. Prepares various types of reports for management



Required Skills



Desired Skills



Education



ITIL Foundations, Security +, Windows 7 (70-680 or 70-685)



Experience



Typically requires 4 years relevant experience without a Degree or Undergraduate Degree and at least 1 year relevant experience



Requirements



Hazards



No salary provided



Posted June 23, 2014 at 04:56AM from LinkedIn http://ift.tt/1j4QrHt

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