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Dell



Converged Infrastructure Sales Engineer

London, United Kingdom, GB - Computer Hardware, Computer Software, Information Technology and Services

Sales Engineer - Global Accounts - London



The SalesEngineer is responsible for technical pre-sales support throughout the sales cycle. This includes, but is not limited to, the development and implementation of technical sales strategies, delivery of technical presentations, product demonstrations, customer and reseller training, and support for customer product evaluations.



The SalesEngineer will use their technical knowledge to drive sales while insuring customer satisfaction through proper expectation management. As part of maintaining customer satisfaction, some post-sale duties may occasionally be required to resolve customer issues. The Systems Engineer must be a self-starter and always seek opportunities to advance sales and industry presence for the full Dell portfolio of products and services.



Role Responsibilities:

The Sales Engineer will be responsible for the following duties.

Occasionally, the Sales Engineer may be assigned other responsibilities at the direction of Dell management.

• Provide pre-sales technical support

• Provide technical product presentations and demonstrations

• Maintain detailed knowledge of major competitors and baseline knowledge of all other competition

• Work directly with customers in the sales and account management process

• Manage and provide technical support for pre-sales product evaluations

• Perform reseller and customer technical product training

• Insure customer satisfaction through proper expectation setting

• Provide feedback on features, issues, trends, and other product or market related concerns that affect product sales and acceptance

• Work with Technical Support when required to provide post-sale support

• Complete management assigned MBO’s within the designated time frame



QualificationsRole Requirements:

• Technical degree or equivalent required

• Pre-sales support

• In-depth storage experience including SANs, NAS, storage management, back-up/recovery

• Extensive years’ experience with Storage Integration into heterogeneous IT environments or equivalent experience

• Strong individual and group presentation skills

• Excellent customer management skills

Self-starter – good internal motivation for self-directed time and activities



Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.



Why work with us?

• Life at Dell means collaborating with dedicated professionals with a passion for technology.

• When we see something that could be improved, we get to work inventing the solution.

• Our people demonstrate our winning culture through positive and meaningful relationships.

• We invest in our people and offer a series of programs that enables them to pursue a career that fulfils their potential.

• Our team members’ health and wellness is our priority as well as rewarding them for their hard work.



Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.







No salary provided



Posted January 29, 2015 at 04:57PM from LinkedIn http://ift.tt/160LdNh

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