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Google

Associate Account Strategist (Slovak), SMB Sales
Ireland, IE - Information Services, Internet
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Google Business Associate Program: Supplementing your core role, you will participate in a two year developmental program which offers world-class training, equipping you with the business, analytical and leadership skills needed to be successful at Google. You’ll work with a wide variety of SMB advertisers, developing a strong network within the Google community and a deep understanding of our products and customers - the real foundation of Google.

Responsibilities

• Deliver outstanding a customer experience to Google's advertisers.
• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions and promote other Google products.
• Communicate with customers proactively, via phone and email.
• Provide strategic advice and help customers by working closely in a consultative role with customers.
• Share and collaborate with Specialists through your direct exposure to SMB advertisers, Engineers, and Product team members on new feature development.

Minimum qualifications

• BA/BS degree or equivalent practical experience.

Preferred qualifications

• Experience or interest in sales, customer support, account management, marketing or consulting.
• Demonstrated experience in managing and customizing experience to a customer base.
• Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail.
• Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others.
• Excellent written and verbal communication skills in English and in the language you would support.

Area

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial, enthusiastic and client-focused team members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for small businesses of every stripe.

Sales Operations

No salary provided

Posted May 26, 2015 at 03:40AM from LinkedIn http://ift.tt/1GzOd21
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