ADPSenior UX Researcher
Greater New York City Area, US - Computer Software, Financial Services, Human Resources
Req #
100548
Job Title
Senior UX Researcher
Job Category
Technology
Work Location
New York NY (135 W. 18th Street - 42023)
Employment Status
Full-Time
Job Description
As the world's largest B2B cloud company and an industry pioneer in SaaS, ADP continues to be a global leader in technology for HR and Human Capital Management. Our investments in technology increase every year to develop simpler, more elegant solutions to deliver our unique breadth of offerings to clients.
ADP Innovation Labs are a natural evolution for ADP. We have existing teams focused on the enhancements and support of today's client offerings, and through the ADP Innovation Labs, we have ongoing investments in finding great new ideas for the future. Both are essential to continuing our long history of success. Many of our core solutions in the US and across our International products are leveraging new capabilities incubated in the lab and will continue to roll out another wave of new innovations this year.
Our goal for the expansion of the Innovation Labs is to have specialized teams of superstars focused in these areas to keep pace with market trends and quickly incubate and deliver capabilities that will dramatically increase the value of our solutions for clients. They will drive our next gen user experiences, designs and technologies which will be incorporated into our products & platforms and make their way into the next wave of solutions for ADP.
We are seeking diverse talent with different experiences, backgrounds, education, creative expertise, technical acumen, etc. that will offer new perspectives and challenge convention as we focus on the future of ADP for years to come.
Senior UX Researcher Responsibilities:
Study and document findings on how users react to new technologies and features from a humanistic perspective (ie. privacy, engagement, sentiment, ownership
Conduct analysis ADP applications across domains (web and mobile) to determine appropriate user behaviors. Conduct user social and behavioral research activities such as surveys, focus groups, and interviews for complex products, services, web and mobile applications.
Conduct research supporting activities such as planning, recruiting, analysis of usability activity results and deliver reports and presentations on time and with the highest quality. Conduct investigations and evaluate User Experience Research trends in the industry and communicate implementation recommendations to enhance the UX processes by incorporating new ideas, and recommending new methodologies and tools.
Work in multidisciplinary environments in a collaborative fashion throughout the software development lifecycle of the application.
Supporting the journey of designing systems that demonstrate traits of 'wisdom' via conversation and storytelling
Studying social networks and technology-based communities and their impact on software design
Studying the humanistic responses to aspects of Privacy and Ownership of data
Using anthropology to better understand and optimize our use of technology
Studying the practice and experience of digital technologies in comparative cultural context
Analyzing social and cultural frameworks that produce new digital artifacts and into which they emerge
Using traditional techniques of anthropology, such as ethnography, participant observation, and acknowledgement of reflexivity, to inform designers in order to adapt and improve technology
Understanding of social norms and how they affect user behaviors
Planning and developing segments of projects with unique or controversial problems that have an important effect on personal, organizational or sociological/humanistic aspects, which involves exploration of subject areas, definition of scope and selection of problems for investigation, as well as development of novel concepts and approaches to the problems
Qualifications:· Four-year college degree in Anthropology, Sociology, Human Factors, Usability Engineering, User Experience, Human Computer Interaction, Psychology or related discipline (PHD in Psychology, Anthropology, Industrial Psychology preferred)
3+ years of experience in social or psychological research including a strong background in research specific to human interaction with technology.
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
User Experience; UX; Human Factors; Research
About ADP
Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
EEO Statement
ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.No salary provided
Posted November 28, 2014 at 03:30AM from LinkedIn http://ift.tt/1rxmx8A
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