salesforce.com
Operations Program Manager, Sales Engineering
Washington D.C. Metro Area, US - Computer Software, Information Technology and Services, Internet
What if you were empowered to solve the most complex business problems that Fortune 500 companies face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment… Sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #DreamJob!
Salesforce.com transformed the enterprise software market with cloud computing. We’ve launched business apps and platforms that are as easy to use as Amazon.com and as social as Facebook. And now we’ve got our sights set on the next generation of cloud computing. Recognized as the world’s 4th fastest growing company according to FORTUNE magazine, our portfolio of cloud computing technologies has revolutionized how companies manage and share business information.
With more than 10k+ employees, the first enterprise cloud computing company to exceed $3.0B in annual revenue run rate, and more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. We're also one of the "Best Places to Work" (FORTUNE). If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers.
Salesforce is currently seeking a Program Manager to join our Enterprise Business Sales
Engineering team. This position is an internal Program Manager role managing projects /
programs within our Operations and Employee Enablement teams. The role of the Program
Manager is to plan, initiate, and manage defined programs and projects. This includes
planning project stages and assessing business implications for each stage, as well as
working with our Support organization to create automation through workflows. The Program
Manager will recommend success metrics and create the dashboards and reports necessary
to track them. The Program Manager also monitors and reports progress to ensure deadlines,
standards and targets are met.
Operations: The Enterprise Sales Engineering Operations team focuses on making our
constituents more efficient and more effective. One aspect of this is liaising with other internal
Enterprise organizations for the coordination of key strategic sales and product management
programs. The current programs that fit in this are:
● Sales
○ Key account programs focusing on high growth customers and prospects.
○ Target account programs for specific products
○ Sales programs designed around specific methodologies for ideation
○ Responsibilities include, but are not limited to:
■ Coordinate management of dashboards
■ Maintain list of dedicated SEs
■ Attend program steering committee meetings (virtual)
■ Participate in creation of communications for internal executive program
■ Recommend internal Salesforce.com changes to simplify reporting (for
■ Lead monthly internal (EBU SE only) meetings to understand challenges
■ Work with Business Development to help ensure Sales Engineering is
reviews example, "Team Readiness") from VPs and to provide them program updates
aligned with their strategies
● Product Management
○ Gaps - Program designed to identify product shortcomings, prioritize them, and
work with PMs to include in the Salesforce.com service
○ Responsibilities include, but are not limited to:
■ Liaise with Product Management to ensure deliverables are met
■ Meet regularly with field teams to ensure progress is made and ideas are
■ Coordinate with other internal business units to ensure single approach is
■ Drive internal Salesforce.com updates so our technology best supports
discussed between the teams used this process
Position Requirements:
Education/Experience:
· Bachelor's Degree
· Master’s Degree Computer Science, Information Technology, or a related technical discipline
is highly desired
· PMP certification is required.
· 5+ years of demonstrated project management experience on customer facing technology
projects and internal PMO in a large enterprise using industry standard methods and tools for
managing schedules, dependencies, resources, funding and developing specifications
· Advanced meeting facilitation skills and knowledge and experience implementing business
continuity capabilities
· Advanced experience with the fundamental operation, function, and workflow of Microsoft
Project with regard to timelines, dependencies, deliverables, milestones, and resources is
required.
General Requirements:
· Microsoft Windows/Office experience (Word, Excel, Outlook, PowerPoint, Visio and MS
Project). MS Office 2010 proficiency is required.
· Ability to manage IT projects in accordance with industry project management principles.
· Working knowledge of System Development Life Cycle (SDLC) principles.
· Ability to organize and analyze detailed information and present it in a variety of formats for
business, executive, and technical audiences.
· Ability to communicate verbally and in writing reflecting a clear, accurate, and courteous
style.
· Ability to manage timelines, dependencies, deliverables, milestones and resource allocation
and management in projects.
· Ability to write and understand functional and technical requirements.
· Ability to accurately assess and estimate project costs.
· Working knowledge of software development planning, functional and technical
specifications, and life-cycle management. Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.
Accessibility – If you require accessibility assistance applying for open positions please contact applicant_access@salesforce.com .
No salary provided
Posted October 30, 2014 at 05:26AM from LinkedIn http://ift.tt/1tl9Nz6
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