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Sr. Strategic Account Manager - Service Cloud - Mexico

Mexico, MX - Computer Software, Information Technology and Services, Internet

Senior Account Executive - Service Cloud - Mexico City

Founded in 1999, salesforce.com is the enterprise cloud computing company that is leading customers in their transformation to become social enterprises . Social enterprises are able to connect with customers, partners and employees in entirely new ways. Based on salesforce.com's real-time, multitenant architecture, the company's platform and application services give customers the tools to create a true social front office and revolutionize the way they sell, service, market, collaborate, work, and innovate. With more than 10,000 employees, the first enterprise cloud computing company to exceed $2.5B in annual revenue run rate, and more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. We're also one of the "Best Places to Work" (FORTUNE). If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers.



Description :

Salesforce is looking for talented, hardworking individuals with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses exclusively on the Salesforce Service & Support and Call Center Application. The Enterprise AE (Service Cloud) will formulate and execute a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. They will work in partnership with the existing account-owning AE's and RVP's in the regions, and will carry quota for the Service Cloud product sales in their region.



Effective partnering with Enterprise Sales AE's selling to the financial services market is critical to the role. This is accomplished by participating and leading client and prospect meetings or engaging other corporate resources as required, as well as participating in regional forecast calls and account planning sessions. Accurately forecasting sales activity and revenue while creating satisfied and referenceable customers are key responsibilities within the Enterprise AE (Service Cloud) position.



Responsibilities:

• Refine sales messaging, prospecting, qualifying, and closing techniques.


• Develop and execute successful Service & Support sales campaigns.


• Create new leads from prospecting efforts and assist others.


• To thoroughly qualify leads & sales opportunities.


• To leverage business from new & established relationships.


• To strategise, negotiate & close business.


• Overachieve on annual sales quota targets.


• Work with the industry's best product marketing team to define the Service Cloud go-to-market strategy.


• Evangelise the Internet's radical transformation of the customer service applications market.


• Work with product management to distil key functionality and benefits into core product marketing messages.

Required Skills/Experience :

• Strong track record of success selling enterprise software solutions into the financial services market.


• Consistent over-achievement against quota.


• Extensive background in Customer Service or Call Center applications.


• Strong written, verbal, and presentation skills.


• Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.


• Proven ability to work well as part of an extended sales team.


• Good employment tenure and commitment to employers.


• Degree educated.


• Must speak fluent Spanish

No salary provided



Posted February 04, 2015 at 01:29AM from LinkedIn http://ift.tt/1xdmP0b

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