Oracle
ORACLE DATABASE SPECIALIST
Bucharest, Romania, RO - Information Technology and Services
As a Senior or Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. The support of our customers via service requests is still one of the major tasks of a support engineer. But as we move to a much more proactive way to support our customers, a strong focus will additionally be on Knowledge Management work and Zero Rediscovery contributions, as well as contributions to our MOS Community etc. – which round up the area of dedication in this demanding but also exciting role and position of a support engineer in the storage management competency.
No salary provided
Posted February 04, 2015 at 01:30AM from LinkedIn http://ift.tt/16kKmq2
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