salesforce.com
Strategic Account Manager - Service Cloud-Wash DC Enterprise
Washington D.C. Metro Area, US - Computer Software, Information Technology and Services, Internet
Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?
We are currently looking for talented, hardworking individuals with great energy, leadership, and initiative to drive awareness for the fastest growing application at Salesforce.com , the Service Cloud. The Account Executive role focuses exclusively on the Salesforce.com Service & Support and Call Center Application. The Enterprise AE (Service Cloud) will formulate and execute a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. The will work in partnership with the existing account-owning AE's and RVP's in the regions, and will carry quota for the Service Cloud product sales in their region.
Effective partnering with Enterprise Sales AE's is critical to the role. This is accomplished by participating and leading client and prospect meetings or engaging other corporate resources as required, as well as participating in regional forecast calls and account planning sessions. Accurately forecasting sales activity and revenue while creating satisfied customers that we can reference as needed are key responsibilities within the Enterprise AE (Service Cloud) position.
Responsibilities:
- To develop and execute successful Service & Support sales campaigns
- To personally create new leads from prospecting efforts and assist others
- To thoroughly qualify leads & sales opportunities
- To leverage business from new & established relationships
- To strategize, negotiate & close business
- To exceed an annual sales quota
- Work with the industry's best product marketing team to define the Service Cloud go-to-market strategy.
- Evangelize the Internet's radical transformation of the customer service applications market.
- Work with product management to distill key functionality and benefits into core product marketing messages.
Required Skills:
- Minimum 8 years of experience with selling technology solutions
-Extensive background selling Customer Service or Contact/Call Center solutions
- 5+ years experience in software sales.
No salary provided
Posted January 30, 2015 at 02:42AM from LinkedIn http://ift.tt/1yZZIXu
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