Oracle posted a job you might be interested in

Oracle



Customer Support Agent

Ireland, IE - Information Technology and Services, Computer Software, Computer Hardware

• We are currently hiring 8 Frontline Customer Support Agents in Galway


• Answer high volume of support calls for products ABS, Caterwide and Inntouch in a timely manner


• Create new cases and update existing cases in our customer database


• Provide solution to customer or pass case to relevant resolution group


• Triage incidents with a view to applying known fixes


• Meet and aim to exceed monthly individual and company targets set by Management


• Manage escalations in accordance with company procedures and service Levels


• Troubleshoot, diagnose and resolve fault at time of answering where possible


• Communicate with customers regularly regarding case progress and updates


• Follow up with third party suppliers regarding the progress of any open calls

Bonus Scheme, Night Shift Allowance



Posted February 26, 2015 at 04:21AM from LinkedIn http://ift.tt/1BfFxes

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Dell posted a job you might be interested in

Dell



Security Analysis Advisor

San Francisco Bay Area, US - Computer Hardware, Computer Software, Information Technology and Services

Job Description



Dell Services Federal Government is looking for a tech savvy Security Analysis Advisor to join a high performing Security team. This person will help to support the mission of the customer and provide outstanding and detailed security support. The perfect candidate will analyze security alerts for a large Federal customer in the Mountain View, CA area. The Security Analysis will work on information security problems that are diverse and highly complex. The right candidate will have proven experience with selecting methods and techniques for identifying and advocating effective security solutions. The Analyst will develop approaches to address critical information security issues. Develop and administer schedules and performance requirements.



Responsibilities:

* Monitor agency sensors and SOC (Security Operations Center) systems for incidents and malicious activity

* Analyze security events and identify relevant incidents

* Correlate and discover relationships between seemingly unrelated events and incidents

* Generate high quality reports

* Perform packet analysis and analyze network traffic for security events

* Coordinate with both Tier 1 and Tier 3 teams while providing incident handling and response support for the agency

* Contribute to process improvement and efficiency



Work schedule is swing shift, 4 x 10 hours - 12:00pm to 10:00pm (approx). "djam"""



Required Skills



* Experience reviewing and analyzing large amounts of raw log data (firewall, network flows, IDS, system logs)

* Experience with well known information security related tools such as Wireshark, Kali, Netcat, TCPDump and NMAP

* Knowledge of common attack methodologies, tactics and protocols

* Familiarity in a command line environment in all operating systems

* Possess a strong foundation in networking fundamentals with deeper knowledge of TCP/IP and other core protocols

* Knowledge of common network based services and common client/server applications

* Excellent communication and interpersonal skills

* Track record of being motivated to learn and thrive on challenges

* Commitment to Excellent; Thirst for Knowledge

* Ability to work in a 24/7/365 shift environment

* Ability to obtain a government clearance (US Citizenship is required)



Desired Skills



* Experience working in a mission critical security operations team, preferably 24x7

* Experience with enterprise level security incident event management tools such as ArcSight or Splunk

* Scripting (Python, Perl or Shell)



Education



BS degree in relevant field/technology

CEH, Security+, GIAC are desired certifications



Experience



Typically requires at least 8 years relevant experience without a Degree; 3+ years relevant experience with Undergraduate Degree; 2+ years relevant experience with Graduate Degree



Requirements



Hazards



No salary provided



Posted February 26, 2015 at 03:44AM from LinkedIn http://ift.tt/1anAzSz

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Linkedin posted a job you might be interested in

Linkedin



Subscription Product Consultant- San Francisco

San Francisco Bay Area, US - Information Technology and Services, Internet

Responsibilities and Essential Duties:

•Develop a strategic plan to prioritize target companies & optimize the pipeline creation and growth throughout the sales organization

•Serve as internal evangelist and product expert

•Support client sales opportunities by jointly presenting and developing proposals in partnership with Account Executives

•Train and educate sales team on product and key sales tactics

•Meet or exceed quota on a consistent basis

•Define and communicate best practices internally to the sales team and externally to clients and partners

•Drive and coordinate sales efforts through key channel partners

•Deliver feedback to product development on required enhancements



Skills/Experience:

•3+ years of SaaS sales experience is preferred and proven ability to manage a pipeline (Marketing Automation and/or B2B experience is a big plus)

•Consistent track record of achieving or exceeding sales targets

•Strong communication (oral and written), presentation and listening skills; ability to communicate effectively at the highest executive levels within client organizations

•Proven ability to draft sophisticated proposals

•Ability to work with technical resources and to translate technical information for presentation to clients

•Must be an analytical, highly organized, self-starter that can demonstrate creativity and resourcefulness

•Strong individual contributor that requires little supervision.

•Competent in Microsoft Office; Google Docs; Salesforce.com (or other CRM platform)

•BA/BS or equivalent degree required, MBA is preferred

•Travel Requirements: 10 – 30% of time



No salary provided



Posted February 26, 2015 at 03:30AM from LinkedIn http://ift.tt/1DsSctA

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Salesforce.com posted a job you might be interested in

Salesforce.com



Associate Software Developer, Matrix

San Francisco Bay Area, US - Computer Software, Information Technology and Services, Internet

SF-Y:

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.





Job Title: Associate Software Developer, Matrix

Location: San Francisco, CA



Role Description:

Join a growing team at Salesforce building a new product to deliver real-time business intelligence and personalized engagement solutions. We are using the latest cloud technologies to build highly scalable solutions for “The Internet of Customers.”

We are looking for imminent or recent computer science graduates to join our team of world class engineers.

As a Software Developer, you will use leading-edge technologies, such as Apache Kafka and Storm on cloud hosted platforms, such as Amazon Web Services, to build highly scalable and innovative solutions.

Our team culture empowers you to take ownership of your features or components. This is a unique ground-floor opportunity for self-motivated individuals.



Minimum Requirements:

• BS degree in Computer Science


• Strong background in computer science algorithms


• Professional or academic experience with modern programming languages, such as Java, C++, or equivalent.


• Ability to quickly learn new technologies and work effectively in a fast paced dynamic environment.


• Passion for creating new products, including being comfortable with the ambiguity associated with designing new products.

Preferred Requirements:

• Knowledge of AJAX technologies and frameworks, including HTML, CSS, and Javascript


• Experience with open-source technologies and cloud platforms

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob!



Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.



Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com. Accessibility - If you require accessibility assistance applying for open positions please contact applicant_access@salesforce.com



No salary provided



Posted February 26, 2015 at 03:18AM from LinkedIn http://ift.tt/1AulHeL

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ADP posted a job you might be interested in

ADP



VP Business Development 18355B

Greater New York City Area, US - Computer Software, Financial Services, Human Resources

Req #



103117



Job Title



VP - Business Development-18355B



Job Category



Marketing



Work Location



Florham Park NJ (71 Hanover Road - 40017)



Employment Status



Full-Time



Job Description



At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.



BASIC FUNCTION:



The VP of Business Development is responsible for identifying, evaluating and developing new distribution channels (including; for the ADP Small Business Services (SBS) business. Accountable for establishment of key strategic channels and partnerships, broadly or potentially in assigned verticals, through the full partnership life cycle including; identification, development, negotiation, contract execution, technical enablement, business planning and sales enablement. Will work diligently as an internal networker and executor to ensure the all functions (legal, security, finance, product management, product development and Strategic Partner Relations) are engaged in the success of partner acquisition and the overall success of the partnership and SBS



ESSENTIAL RESPONSIBILITIES

• Identify, research and develop new distribution channels (both referral and reseller) with potential business partners that expand ADP Employer Services' existing distribution channels and/or current product offerings, to improve market coverage or enter adjacent markets.


• Develops a persuasive analytical business case for each proposed business development/channel partner initiative.


• Develops and implements go to market strategies for new channels, and works with channel leader peers on the continuous improvement and further development of existing channels.


• Serves as the focal point between Employer Services Strategic Alliances group and the ES Business Unit sponsor on any due diligence related to partnership opportunities.


• Leads negotiations on all terms and final agreements within new distribution partners and channels; including pricing, rules of engagement, sales (unit and dollar) targets, client support ratings, marketing, etc...


• Partners with Strategic Partner Relations counterpart(s) on the development of any implementation, integration, marketing communications and business plans for new distribution partners and channels.


• Participates in the development of SBS Business Development forecasting and strategic planning.


• Designs and executes improvements for process and procedures so that established goals are met.


• Maintains any CRM records/systems and all associated reporting, activities and progress reports associated with new partner and channel pipeline.

QUALIFICATIONS



1. Education

• Bachelor's degree required, MBA degree preferred.

2. Experience

• Minimum of 5 years experience in sales, marketing and/or business development; Proven track record and extensive experience in building strategic alliances and partner programs in a business-to-business (B2B) environment.

3. Skills

• Negotiating - Helps convince target organizations to partner with ADP. Negotiates deal terms.


• Leadership - Leads internal due diligence efforts. Strong emphasis on matrix management/leadership skills.


• Strategic Planning - Develops and prioritizes target markets and organizations.


• Creative Problem Solving - Finds win-win opportunities for ADP and potential partners.


• Analysis & solution development- Develops persuasive business cases.


• Channel conflict resolution


• Project Management - Manages several complex projects to successful completion.


• Communication & presentation - Has strong written, oral and presentation skills.


• Collaboration/Teamwork - Works effectively with others, both internally and externally to achieve goals.


• Initiative - Proactively seeks out new revenue opportunities.

About ADP



Software in the Cloud. Experts on the Ground:

ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.



EEO Statement



ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.



No salary provided



Posted February 26, 2015 at 02:30AM from LinkedIn http://ift.tt/1A9sxkT

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Oracle posted a job you might be interested in

Oracle



SaaS CRM Sales_Beijing, Guangzhou, Shenzhen

Beijing City, China, CN - Information Technology and Services

Sells a subset of product or services directly or via partners to a large number of named accounts.

Primary job duty is to sell CRM, especially SaaS CRM to prospective and existing customers.

Manage sales through forecasting, account resource allocation, account strategy, and planning.

Develop solution proposals encompassing all aspects of the application.

Participate in the development, presentation and sales of a value proposition.

Negotiate pricing and contractual agreement to close the sale.

Identify and develop strategic alignment with key third party influencers.

No salary provided



Posted February 26, 2015 at 02:04AM from LinkedIn http://ift.tt/1Au8hPP

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salesforce.com posted a job you might be interested in

salesforce.com



Success Engagement Manager

Greater New York City Area, US - Computer Software, Information Technology and Services, Internet

Note:

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.



Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!



The Success Engagement Manager (SEM) is responsible for setting customers up for success and representing the entire value proposition for Salesforce.com 's Customers For Life solutions in the presales cycle.



The SEM is an integral part of the sales cycle, acting as an implementation expert working in close alignment with customers and the Salesforce.com sales teams to map out successful implementations.



For each customer engagement, the SEM will assess complexity and propose the right service mix to ensure the customer's success in their implementation cycle and beyond. This includes positioning the best consulting delivery organization(s) and the right support and training products needed for a customer's success.



This role will be office based with emphasis on in person collaboration with sales teams and remote virtual meetings with customers. 5% travel required.



Responsibilities:

• Collaborate with sales teams to ensure proper implementation approach is in place to maximize each customer's success.


• Provide implementation best practices.


• Position support, training and other salesforce solutions which may be needed for a successful customer experience.


• Be an expert on partner capability and capacity within their respective region.

Experience/Skills Required:

• Bachelors Degree required


• Strong written and verbal communication skills, executive level presence and experience in facilitation.


• Expertise facilitating virtual meetings and presenting to an executive level audience in a concise, inspirational and convincing manner


• Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment


• Ability to link business processes with product/technical solutions.


• 7-10 years experience delivering consulting services, including involvement in scoping and selling services


• 5-7 years of enterprise level project management experience (contract management, risk management, staffing)


• 3-5 years of enterprise software experience. Strongly preferred: CRM application experience, or experience with products and/or processes related to sales, marketing, or support and services

Experience/Skills Desired:

Salesforce.com product knowledge: The SEM will need to have the following salesforce.com certifications within a specified timeframe after their start date:

• Salesforce.com Certified Administrator


• Salesforce.com Certified Sales Cloud Consultant


• Salesforce.com Certified Service Cloud Consultant

No salary provided



Posted February 26, 2015 at 02:01AM from LinkedIn http://ift.tt/18nRN1n

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