salesforce.com
Senior Technical Writer: Force.com Security Documentation
San Francisco Bay Area, US - Computer Software, Information Technology and Services, Internet
Senior Technical Writer: Force.com Security Documentation
We’re a great team of writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make the Force.com platform easier for administrators and professional developers to use. You’re a problem solver with excellent people skills who knows the needs of administrators and developers and will write easy-to-understand guides and online help. You can also create code samples, tutorials, videos, and other user assistance to help users configure security-related features on the Force.com platform. You're a great match if you're self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product. You’ll work with teams that are on-site in San Francisco and whose features interest you. You’ll use innovative technical communication tools and Agile methodologies to deliver the best work of your career!
Responsibilities: Own, create, and maintain developer documentation for security-related features on the Force.com platform. These include features related to user authentication, identity, encryption, and single sign-on.
Required Experience/Skills:
- 6+ years of experience writing developer- or administrator-focused documentation for software development audiences, or equivalent experience writing or testing code and at least 2+ years of writing documentation
- Ability to meet tight deadlines with multiple deliverables
- Great people and communication skills
- Focus on quality and details
- Ability to learn new technologies quickly
- Excellent problem solver
- Strong team player
- Customer advocate
- Bachelor's degree in a technical or communications field
Desired Experience/Skills:
- Experience documenting SaaS applications or enterprise-class client/service software, particularly for security-related features
- Track record of improving existing styles, processes, and teams
- Ability to read code, write your own code examples, and develop your own apps
- Experience with IDEs, Web services technologies, APIs, SDKs, or object-oriented programming
- Ability to work with management to establish goals and priorities
- Experience with source control software such as Perforce or ClearCase
- Experience with authoring tools such as Arbortext Editor or Adobe FrameMaker
- Experience with video and image editing software
- Knowledge of DITA
Salesforce.com will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.
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No salary provided
Posted September 01, 2014 at 06:38AM from LinkedIn http://ift.tt/1ukSsFB
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