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Commercial Account Executive

Melbourne Area, Australia, AU - Computer Software, Information Technology and Services, Internet

Marketing Cloud



Five Continents. One Team.



United by a passion for customer success.



We're digital marketing experts. We're social media gurus. We're focused on customer success. We're global travelers. We're quirky, fun-loving, hashtag-obsessed team players. We are Salesforce Marketing Cloud.



About Salesforce Marketing Cloud



Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation. We're driven by a deep understanding of marketers' needs-because we're marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology. Joining forces with salesforce.com, pioneers in cloud computing, we offer an even more superior experience to our customers and employees.



By partnering state-of-the-art technology with the best and brightest employees in the industry, we foster a culture of constant innovation and growth.



Responsibilities

There are 3 skills that the exemplary Account Executive must possess.

• Consulting: The first is enterprise class digital marketing consulting. The Account Executive is expected to stay abreast of email and one-to-one marketing best practices and apply this knowledge to assist their portfolio of clients in meeting their marketing and communication goals. Additionally, they are required to be experts of the Marketing Cloud software and service offerings.


• Salesmanship: The second core skill is Enterprise Negotiating and Selling. Digital Marketing remains a hyper-growth industry with many analysts projecting double-digit year over year budget growth. In short, the Account Executive is responsible for sales execution to ensure clients are investing in Marketing Cloud Software and Services to deliver their digital growth expectations. Meeting stated sales goals and accurately forecasting performance to the business are minimum role expectations.


• Account Management: The final pillar is Account Management. This core skill, effectively measuring an individual clients relationship satisfaction, mirrors their desire to continue to invest into the partnership.

​ This position requires a talented person with marketing and software experience who can properly manage client expectations and establish relationships at both operational and executive levels. The Account Executive must plan, schedule, and monitor multiple activities in a fast-paced and fluid environment.

• Retain, grow, and develop named accounts through daily interaction with clients ensuring annual contract renewal of all accounts


• Understand the client's organizational structure, business model, and online marketing strategies of assigned accounts


• Maintain consistent in-person meeting cadence with strategic accounts driving deeper business relationships and broader access to C-Suite


• Leverage Marketing Cloud product and services offerings to increase the level of marketing sophistication.


• Track and report on renewal pipeline at least 120 days in advance resulting in predictable revenue stream


• Prospect territory to identify opportunities to expand Marketing Cloud footprint for software and services resulting in appropriate pipeline to meet quota through a rolling 90 day upsell period.


• Develop calls and in-person meeting cadence for named accounts to discuss opportunities to drive additional long-term business value.


• Identify opportunities within your named account's marketing and communication strategy that can be improved via incremental investments in Marketing Cloud products and services


• Drive all aspects of the sales cycle including, proposals, scoping, pricing and contract negotiations, etc. related to all renewal and up-sell opportunities

​ Requirements

• 4 year college degree plus a minimum of 3-5 years of relevant business experience


• Interactive one-to-one marketing, digital media sales particularly in the SaaS space


• Exceptional organizational, presentation, and communication skills - both verbal and written


• Knowledge of Marketing Cloud platform, products, and services are a plus


• Demonstrated ability to operate in a high growth environment, focusing on both individual and team performance.


• Ability and proven experience with strategic thinking and complex decision making


• Experience growing a "named account" business operating at the C-Level Suite.


• Thorough knowledge of MS Office software including Project, Access, Visio, Excel, Word, & PowerPoint

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies , the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!



No salary provided



Posted February 19, 2015 at 03:51AM from LinkedIn http://ift.tt/1G6ANYm

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