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Content Partner Operations Associate, YouTube (Russian)

London, United Kingdom, GB - Information Services, Internet

YouTube's growing user base provides unique challenges and new responsibilities everyday. Fast-paced, dynamic and proactive, the Content and User Operations team serves YouTube's advertisers, publishers and users around the world. Like a diligent detective, your responsibilities are to uncover and understand common issues facing these groups, and then work with the right teams to tackle the problem. Whether surfacing issues to our technical teams or recommending improvements to the team's processes and tools, you enhance the user experience on YouTube while helping increase our loyal user base over time.



As a Content Partner Operations Associate you will provide YouTube support to our top to mid sized entertainment, music, sports, news, and education partners in Russian markets. You will become a YouTube product expert, solve the day to day issues of our partners, and identify common trends our partners face. You will also be responsible for advocating on behalf of the partner to cross-functional teams to drive product solutions, development of tools, and processes improvements that enhance internal operations and the partner experience on YouTube.



Responsibilities

• Provide operational support for online partners on the YouTube platform, primarily through email communication.


• Contribute to scaling Partner Operations for YouTube through innovation, efficiency gains, and root cause analysis.


• Serve as a consultant to internal cross-functionally stakeholders on the YouTube product.


• Identify key metrics to evaluate data both quantitatively and qualitatively.


• Streamline operational workflow by identifying and eliminating bottlenecks.

Minimum qualifications

• BA/BS degree with a focus in Operations Research, Statistics, Economics, Finance or other quantitative discipline; In lieu of degree, relevant skills or equivalent experience.


• Must speak and write in English and Russian fluently and idiomatically.

Preferred qualifications

• Internet technologies such as JavaScript, HTML, Flash, SQL databases and scripting languages such as PHP, Python


• Positive client-facing attitude for troubleshooting and timely resolution.


• Impeccable communication and organizational skills with a strong attention to detail.


• Strong knowledge of spreadsheet software; Ability to manage and track large volumes of data.


• Ability to communicate to all levels of users (internal and external), strong problem solving skills, adaptable, proactive, and willing to take ownership.

Area



In just eight years, YouTube has grown into a video community that 1 billion people across the globe use to access information, share video, and shape culture. The YouTube and Video team helps budding filmmakers and musicians build careers, creates products like YouTube Live and runs collaborative projects like Life in a Day and the YouTube Space Lab. We are changing how people entertain, inform, share and change the world, one video at a time.



Partnerships



No salary provided



Posted May 23, 2014 at 02:34AM from LinkedIn http://ift.tt/1mcAi6c

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