Dell
Help Desk 2 SCA (OK & TN Only)
Oklahoma City, Oklahoma Area, US - Computer Hardware, Computer Software, Information Technology and Services
Job Description
Create and work Help Desk tickets to final resolution. Monitoring, troubleshooting issues on the network. Perform, back-end network router, proxy/server web filter requests. Manage security software and end user education. Perform post resolution follow-ups to Helps Desk Tickets.
Required Skills
Desired Skills
Education
Microsoft Office Specialist Certification (2007 or later)
Experience
Typically requires 3 years relevant experience without a Degree or Undergraduate Degree and at least 1/2 year relevant experience
Requirements
Hazards
No salary provided
Posted January 02, 2015 at 12:28AM from LinkedIn http://ift.tt/1BmQkAT
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