Dell
Software Dev Sr. Advisor
Noida Area, India, IN - Computer Hardware, Computer Software, Information Technology and Services
Software Development Advisor
Role Responsibilities
Will be lead person for the AMS team will be require to work from customer location in Ireland and shall be able to lead both teams - Dell and Customer organization. Shall have capability of working on high severity incidents and handling escalations. Resource will be required to lead service design and service introduction practice. Shall be able to guide team functionally/technically and suggest improvements.
Requirements
Job description includes:
1. 12+ IT Experience with 10+ year application service (24X7) management and service delivery experience
2. Multi-location / remote team management experience
3. Major incident / escalation handling capability
4. Expert level ITIL awareness to lead service design and service introduction practice
5. SME level exposure in Retail banking
6. Excellent communication (written and verbal) and customer facing skills
Preferences
- Graduate / Post graduate with good communication skills
- Banking domain knowledge will be advantage
- Technical exposure in Client Server, Web, Mobility, Databases, Architecture, Solution Designing
*Select the My Jobs hyperlink available in the Field, "Life at Dell" to learn more about Dell culture, interview process, benefits, etc. For their location
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
QualificationsSoftware Development Advisor
Role Responsibilities
Will be lead person for the AMS team will be require to work from customer location in Ireland and shall be able to lead both teams - Dell and Customer organization. Shall have capability of working on high severity incidents and handling escalations. Resource will be required to lead service design and service introduction practice. Shall be able to guide team functionally/technically and suggest improvements.
Requirements
Job description includes:
1. 12+ IT Experience with 10+ year application service (24X7) management and service delivery experience
2. Multi-location / remote team management experience
3. Major incident / escalation handling capability
4. Expert level ITIL awareness to lead service design and service introduction practice
5. SME level exposure in Retail banking
6. Excellent communication (written and verbal) and customer facing skills
Preferences
- Graduate / Post graduate with good communication skills
- Banking domain knowledge will be advantage
- Technical exposure in Client Server, Web, Mobility, Databases, Architecture, Solution Designing
*Select the My Jobs hyperlink available in the Field, "Life at Dell" to learn more about Dell culture, interview process, benefits, etc. For their location
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
No salary provided
Posted February 06, 2015 at 04:54AM from LinkedIn http://ift.tt/1DGc0IT
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