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Google



Associate Account Strategist, BA Program

Mexico City Area, Mexico, MX - Information Services, Internet

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.



As a Small and Medium-sized Business (SMB) Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for each customer. Your strong interest in sales and the digital economy, entrepreneurial drive and expert product knowledge enable SMB advertisers to expand their businesses with Google's latest advertising products and solutions. In this position, you will proactively reach out and position advertising solutions spanning all Google offerings including, but not limited to account optimizations, Google Display Network, and mobile.



Your understanding of online media and use your commercial acumen to develop new and existing businesses. To our customers, you are the face of Google. You listen to your customers’ needs, understand the details of individual campaigns and explore and uncover business opportunities. You work with a highly engaged team and bring creativity to grow and transform the business.



Supplementing your core role, you will participate in a two year developmental program which offers outstanding training, equipping you with the business, analytical and leadership skills needed to be successful at Google. You’ll work with a wide variety of SMB advertisers, developing a strong network within the Google community and a deep understanding of our products and customers - the real foundation of Google.



Responsibilities

• Deliver against assigned goals, while prioritizing and delivering outstanding customer sales experience to Google's advertisers.


• Implement creative ways to improve our customer relationships, and tailor and share performance-enhancing suggestions.


• Communicate with customers proactively via phone and email.


• Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely with customers.


• Share and collaborate with Specialists, Engineers, and Product team members on new feature development.

Minimum qualifications

• BA/BS degree or equivalent practical experience.

Preferred qualifications

• Experience or interest in sales, customer support, account management, marketing or consulting.


• Demonstrated experience in managing and customizing experience to a customer base.


• Proven ability to multi-task and manage multiple projects at a time while playing strict attention to detail.


• Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others.


• Interest in working against an assigned goals.


• Excellent written and verbal communication skills in English and Spanish.

Area



When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial, enthusiastic and client-focused team members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for small businesses of every stripe.



Sales Operations



No salary provided



Posted August 25, 2014 at 04:34AM from LinkedIn http://ift.tt/XLu45Z

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