Dell
Channel Account Manager II
Reading, United Kingdom, GB - Computer Hardware, Computer Software, Information Technology and Services
Channel Development Manager
Dell has a track record for employing and developing the very best professionals in the industry. We invest in employee development training to achieve the industry’s highest standards.
Working in Dell’s UK Partner Direct (Commercial Channel) area is a very exciting opportunity. The successful candidate will be part of a business that has ambitious growth plans based on solid business trajectory. Our mission is to optimize the indirect portion of the UK business while heavily contributing to Dell’s overall UK and EMEA business. We wish to further increase our market share in the UK market place and be the best of breed EMEA/worldwide. This will be achieved by optimizing and adapting our current go-to-market strategy and sales execution.
The successful candidate will manage a major Channel Partner/Distributor in the UK. The primary focus will be driving profitable growth within the account while developing/owning strategic plans to enable future growth of this specific account list. The successful candidate will work with the wider Channel team and the segment teams with a view to growing the account base.
This person will be required to drive exceptional working practices to deliver the required results. The successful candidate must have the capability to implement a strategic business plan, drive through on actions and ultimately drive profitable growth in the account set.
Principal Duties and Accountabilities
• Manage a major Channel Partner to profitable growth.
• Attain targeted sales goals and performance through the effective management of these accounts.
• Develop a strong pipeline of opportunities with a specific focus on Enterprise (Storage, Servers, Networking & Services).
• Develop and manage strategic plans to growth the aligned partner base in a profitable and sustainable manner.
• Perform detailed account reviews on an on-going basis – include the wider teams where necessary.
• Ensure that an outstanding customer experience for the account set is achieved.
• Foster strong relationships with the key players and decision makers within the aligned partner base.
• Strategically and personally align with the partners with a view to maximizing opportunities for Dell.
• Working with the virtual teams to ensure alignment across the organizations.
• Meet face to face with strategic partners on regular basis to support business plans, growth and strategic alignment with Dell..
• Analyse and provide data that will highlight opportunities within the account set.
• Manage activity levels within the account set including customer visits, pipeline management, opportunity development, etc.
• 100% use of CRM tool to be carried out & analysis weekly reports on CRM usage.
• Provide accurate weekly/ monthly/quarterly forecasts.
• Carry out account portfolio reviews with your manager and the wider team – developing account base, gap analysis, share-of-wallet information on each account, review growth potential, etc.
• Lead the way in terms of winning bids and tenders.
• Work & engage with the internal teams, Enterprise teams and segments within Dell to dive growth and development within the specific account set.
• Engage with the marketing team to help drive marketing programs and activities, and also to review competitor information which will help your sales team deliver strong results.
• Where required, resolve customer concerns in an efficient and timely manner regarding the sale/delivery of products with customer and internal departments such as manufacturing, customer service and finance.
• Leverage and maximize the use of all training resources.
• Ensure that you have an up-to-date Individual Development Plan and review quarterly with your manager.
• 100% Usage of HR tools – such as updating holiday file, performance reviews, etc.
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong external sales experience. Strong Channel sales experience.
- Strong partner development skills with the ability to build out and execute to a robust business plan.
- Experience and strong ability to liaise with customers at an executive level - face to face.
- Ability to multitask/run multiple activities concurrently.
- Strong analytical skills and must be comfortable with data.
- Excellent attention to detail.
- Enterprise product knowledge –storage, servers, networking & services.
- Excellent communication skills - ability to effectively communicate at all levels of the organization (telephone, email & face-to-face).
- Strong presentation skills.
- Ability to deal with ambiguity.
- Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
- Strong team player and supporter.
- Organizational agility; knowing how to get things done through formal and informal channels.
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfils their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.
Qualifications
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No salary provided
Posted August 04, 2014 at 07:26AM from LinkedIn http://ift.tt/1xWVksW
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