Dell
Application Management Sr. Analyst
Singapore, SG - Computer Hardware, Computer Software, Information Technology and Services
Candidate preferrably have working experience in Level 2 Production Support function in various capacities and must have independently managed a Level 2 Production Support team for an Investment bank. Candidate must be familiar with Clearing and Settlement back office functions, work flows etc for an Investment bank. Candidate is expected to have skilled in Release Management & be expert operational knowledge of Industry Standard practices like ITIL and have a general awareness in Financial Regulatory requirements for Investment Banks in Singapore. Candidate should be comfortable in a range of technologies primarily in UNIX, Mainframe
Key tasks and responsibilities include:
Operations IT Production Service exception management from Dell perspective
responsible for Service Change management and scope management
Owns Knowledge management for the Project
The role is to primarily manage and drive release management activities, continuous service improvement (CIP) and provide technical support solutions to the project.
Plan and manage the all types of Release
Achieve Production Readiness for Change Implementation
Own post release production defects
Manage application Commission/ Decommission & End-of-Life Activities
BCP Test planning and co-ordination
Infrastructure Weekend planning and co-ordination
Communicate Weekly change calendar and status to stakeholder
Plan Capacity Management and Availability Management
Own Securities project within JIRA tool
Continuous Service Improvements
Qualifications
University degree with 3-6 years experience in supporting UNIX based applications.
Good written and spoken English, able to articulate to Operation users and Business.
Strong analytical and logical skills
Well verse in Agile methodology.
Solid understanding of ITIL process. ITIL version 3 certification is mandatory
Candidate to have Investment banking experience. Preferably Capital markets- Back office operations
Team work, ability to contribute to and work in a team, as well as at times step up and lead a number of people when handling problems or incidents
Strong inter-personal skills, capable of writing/contributing to technical knowledge articles
Ability to distil work into discreet packages for execution by other team members
Independent problem solving skills and effective time management
The following are desirable skills:-
Knowledge on Java/J2EE
Knowledge on MQ
Knowledge on Scrum based development methodology
Knowledge on pre and post trade life cycle
Knowledge on how reconciliation works in Investment banking.
No salary provided
Posted July 25, 2014 at 06:05AM from LinkedIn http://ift.tt/1mM8J0C
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