Business Program Manager, Google Fiber
San Francisco Bay Area, US - Information Services, Internet
At Google, data drives all of our decision-making. As a part of the Business Intelligence Team, you'll be using data to inform business and product decisions across the company. When a feature on one of products -- from Google+ to Search to YouTube -- gets tweaked, you’ll work with finance and engineering teams to measure the impact of that change. Using your technical skills and business acumen, you’ll build tools to automate reporting and dashboard updates so clients can see quickly and accurately how projects are performing. You’ll be involved from project inception to report design through to data delivery, ensuring that your reports are delivering high-quality and relevant data so that our business can grow intelligently.
Google Fiber is an exciting new business at Google - deploying next generation, gigabit Internet speeds to the home coupled with an HD Television Service. We are an entrepreneurial organization with big ambitions differentiating ourselves with a fantastic product and exceptional customer service. In October of 2012 we began in-home installs of our ultra-high speed network in Kansas City, Kansas and Kansas City, Missouri and in November of 2013 we began installations in Provo, Utah. We are expanding to Austin, Texas later in 2014 and have just announced plans for up to 34 more cities. Come join us in reshaping and revolutionizing the way people connect to the web!
Reporting to the Head of Systems and Planning the Business Program Manager will drive the requirements gathering for our business systems to be built, rolled out, and improved. You will own the relationships with our infrastructure engineering team and work with them to develop effective tools that help our business and support teams deploy fiber faster and more accurately. These tools will enable us to not only work smarter, but have better insight into our progress and make decisions with better data. You will work closely with the Build teams, analysts, vendors, and customer support to gather requirements and then work with Engineering to make tools that scale fiber deployment faster than any company in history. The Business Program Manager will also own projects to operationalize improvements in workflow across the organization with the goal of faster, more accurate, and cheaper fiber deployment. You are a key cross-functional player who will help put in both technical and operational infrastructure to support product growth and team performance with impeccable organization, analytical and conceptual thinking and a desire to work on new and evolving technologies to help drive the future of Google.
Responsibilities
- Manage requirements gathering for new systems rollouts and existing systems improvements (project management systems/P6, Salesforce.com, ticketing).
- Coordinate large, complex projects, including developing and coordinating realistic project estimates, plans and metrics.
- Lead systems and process deep-dives and analysis, develop proposals and coordinate large cross-functional teams.
- Proactively use business background to contribute to design and implementation of technical, structural and operational improvements for the Fiber Business.
- Take responsibility for whole portions of the operational tools and drive them to closure.
Minimum qualifications
- BA/BS degree in Business, related field or equivalent practical experience
- 2 years of experience in consulting.
- Experience managing large-scale and dynamic projects, with competing resources and priorities.
- Experience implementing large cross-functional projects to drive collaboration and deliver projects across teams.
Preferred qualifications
- Experience writing business requirements.
- Passion for Google and belief in the mission of Google Fiber.
- Familiarity with project management techniques and systems.
- Some familiarity with ISP, construction, television and video technologies.
- Outstanding organizational, prioritization, and multitasking skills.
- Ability to occasionally travel.
Area
At Google, we're always trying to provide our users with the fastest services possible. The Google Access program works to go the very last mile, providing fiber-optic Internet connections directly to users' homes. We're building one of the fastest networks in America so that users can experience the future of broadband because we know that your Internet connection can never be too fast.
Program Management
No salary provided
Posted July 22, 2014 at 09:59PM from LinkedIn http://ift.tt/1sO8uKC
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