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Brand Specialist, German Market

Ireland, IE - Information Services, Internet

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.



At gTech Ads, our mission is to “make it easy to run ads with Google at 10x the scale” through expertise and efficiency. To achieve this, we’re looking for Googlers who can partner with media and creative agencies, advertisers and Google’s internal teams to ensure flawless YouTube and Engagement ad campaign delivery.



Brand Specialists offer the highest quality campaign creation, delivery and support, both pre and post sales. You will execute quickly and efficiently on multiple campaigns providing sales, creative and technical consultation, across our most complex product areas - YouTube, Google Display Network (GDN) and reserve buys and engagement ads.



As a client facing expert, with a particular focus on coordinating agency support, cross functional relationship skills are key. You will operate as a key partner re-actively delivering brand campaigns based on agreed customer’s Key Performance Indicators (KPIs).



You will have in-depth product knowledge and a strong technical aptitude which can be leveraged to persistently explore and uncover technical solutions to complex business scenarios.



Brand Specialists help provide the voice of the customer to the regional and global Customer Solutions and Innovations (CSI) and gTech Ads Product and Tools teams. Through your influencing and relationship-building skills, you will be essential to driving ongoing improvements to our products, processes and tools.



Responsibilities

• Manage the set up, support, delivery, optimization and reporting of reservation and engagement ad campaigns; liaise with sales and with the wider gTech support teams to ensure flawless delivery.


• Provide specialized sales, creative and technical product expertise to account teams, advertisers, agencies and industry partners as the primary point of contact for reservation advertising. Support and evangelize new product features, ensuring prompt and proper resolution of technical challenges.


• Develop and own one or more areas of product expertise and act as the teams Subject Matter Expert. Liaise with the regional and global gTech Product and Tools teams to further improve reservation and engagement advertising products and to optimize existing reservation tools and systems.


• Drive education initiatives designed to increase knowledge of Google reserve and engagement products and processes amongst agencies and sales teams.


• Troubleshoot and resolve complex issues, and provide outstanding support across our platform technologies for advertisers and agencies using reserve and engagement products. Escalate out-of-scope troubleshooting issues to the gTech Global Support Team and monitor end-to-end timely overall resolution.


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  Minimum qualifications
  


• BA/BS degree or equivalent practical experience.


• Ability to speak and write English and German fluently and idiomatically.


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  Preferred qualifications
  


• Demonstrable experience in Ad operations, trafficking, rich media, and/or inventory management.


• Basic knowledge of HTML, CSS, JavaScript or ActionScript skills and knowledge of third-party advertising tags (Mediaplex, Atlas, DoubleClick).


• Ability to build and maintain effective relationships with a capacity to work collaboratively with multiple stakeholders.


• Detail oriented and strong project management skills, with an ability to prioritize and quickly complete a large volume of high-quality work.


• Strong communication skills with an ability to absorb complex technical concepts, and communicate them to a non-technical audience and a proven ability to present to sales, technical and marketing audiences.


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  Area
  
  
  
  The Google Technical Services team (known as gTech) provides technical expertise across all Google products to support our global Sales, Business Development and Partnerships teams. We fix any issues on behalf of customers and partners so that our sales teams can focus on what they do best. We collaborate closely with Google's engineering groups to create technical solutions that enable our sales organization to help our customers' businesses grow.
  
  
  
  Sales Operations
  
  
  
  Set the direction for our business and make sure it runs smoothly.
  
  
  
  Learn more about our Sales Operations teams
  
  
  
  Dublin (EU HQ)
  
  
  
  Located in the heart of the historic dockyards district (a.k.a. Silicon Dock), Google has helped put Dublin on the map as a technology hub in Europe. Our office is made up of thousands of Googlers from over 65 countries, overseeing sales and infrastructure for our businesses in Europe, the Middle East and Africa.
  
  
  
  Learn more about our Dublin EU headquarters
  
  
  
  No salary provided
  
  
  
  Posted February 26, 2015 at 07:53AM from LinkedIn http://ift.tt/18oPBa6
  
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