salesforce.com posted a job you might be interested in

salesforce.com



Site Reliability Engineer

Ireland, IE - Computer Software, Information Technology and Services, Internet

Site Reliability Systems Engineer





Working within the Site Reliability team as an Engineer, you will be primarily responsible for the incident and problem handling of our production environment. Additionally in this role, you will develop configuration designs, deployment guidelines and methodologies to assist in the creation of a stable, scalable monitoring platform for Salesforce's environment. You will provide third line support expertise especially around customer facing issues.



Responsibilities :

• Monitoring and management of all of the equipment in our Data-Centre during core European Business Hours


• Incident Management and emergency response to customer affecting events.


• Systems/Networking/DB and Storage trouble-shooting


• Liaising with other SR Engineers, Engineering and R&D departments in other countries


• Assisting in the management of a full Planned Fail-over and destructive testing programs across the Global Infrastructure


• Monitoring and training of other members of staff when applicable.


• Change management Risk Assessments and /or Back-Out Plans.


• Non-routine duties will be allocated as deemed necessary.


• This is position will include some shift work and weekend coverage.

Required Experience :

• 2-4 years experience in an operational environment in a medium to large operations centre.


• Experience in a role with hands on complex Technical problem solving as a daily duty.


• Experience in networks and Linux will be highly regarded.


• Degree in Engineering related field preferably with Computer / Engineering modules covered.

Skills required:

• Ability to work independently and as part of a team.


• Self-motivated.


• Excellent written and communication skills.


• Creative problem solving abilities.


• Ethernet & TCP/IP & OSI experience is a distinct advantage.


• CCNA/RHCSA or equivalent a distinct advantage.


• Knowledge of scripting in Perl/Python a distinct advantage.


• Systems installation and troubleshooting skills will be advantage.


• Knowledge of network monitoring and other administrative tools.


• Knowledge of networking technologies and protocols.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!



No salary provided



Posted February 20, 2015 at 06:16AM from LinkedIn http://ift.tt/1F1Wqb8

via IFTTT