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Google



Associate Account Strategist, SMB Sales (Finnish)

Ireland, IE - Information Services, Internet

As an SMB Sales professional at Google, you work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to customers' needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.



Supplementing your core role, you will participate in a two year developmental program which offers world-class training, equipping you with the business, analytical and leadership skills needed to be successful at Google. You’ll work with a wide variety of SMB advertisers, developing a strong network within the Google community and a deep understanding of our products and customers - the real foundation of Google.



Responsibilities

• Deliver superior customer experience to Google's advertisers--communicate clearly, helpfully and empathetically.


• Put the customer first--conceive of and implement creative ways to improve our customer relationships.


• Be a data hound--spot customer trends and needs to draw useful insights that help our customers’ and our businesses grow.


• Be a customer advocate--provide strategic advice and performance-enhancing suggestions.


• Be a collaborative Googler--share your SMB expertise and insights effectively with teammates and colleagues across the company.

Minimum qualifications

• BA/BS degree or equivalent practical experience.


• Ability to speak and write in English and Finnish fluently and idiomatically.

Preferred qualifications

• Previous experience or interest in account management, customer support, marketing or consulting.


• Demonstrated experience in managing and customizing experience to a customer base.


• Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail.


• Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others.

Area



When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.



Sales Operations



No salary provided



Posted July 01, 2014 at 04:43AM from LinkedIn http://ift.tt/1qeeWb3

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