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Salesforce.com

Summer 2015 Intern - Customer Success Group, AMER
Greater Boston Area, US - Computer Software, Information Technology and Services, Internet
SF-Y:


Job Title: Summer 2015 Intern - Customer Success Group, AMER

Job Category: University Recruiting - Non Tech

Location: Boston

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Goal of the program:

To build a solid and credible pipeline of young talent for the purpose of having a better overall mix of highly experienced and young, energetic, bright but inexperienced talent to the Americas Customer Success Group.

JOB DETAILS:

Your responsibilities may include:

Administrative/Operational

• Maintain/Develop various dashboards/reports
  
  
• Execute multiple customer/region events, including coordinating invitees, all logistics and follow-up required (DreamForce-to-you, executive events and dinners, Circles of Success )
  
  
• Documenting best practices and sharing with peers and colleagues
  
  
• Note taking at various events
  
  
  Strategic
  
  
  • Coordinate account assignments/transitions
    
    
  • Coordinate Dreamforce 2015 planning activities
    
    
  • Develop and execute adoption strategies and campaigns
    
    
  • Assist team with new release planning, renewal and red account strategy
    
    
  • Assist Success Managers with customer engagements
    
    
    Corporate Culture
    
    
    • Coordinate foundation events
      
      
    • Assist in developing/executing regional Foundation strategy
      
      
    • Local User Group Ambassador
      
      
      Requirements:
      
      
      • Enrolled in MBA or Undergraduate Business Program with a graduation date no earlier than Fall 2015
        
        
      • General Interest in growing a career within a technology company
        
        
      • Strong technical knowledge of salesforce.com product and features, capabilities, best use and how to deploy, including knowledge of the salesforce.com platform and ecosystem
        
        
      • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
        
        
      • Ability to prioritize, multi-task, and perform effectively under pressure
        
        
      • Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features
        
        
        
        Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com. Accessibility - If you require accessibility assistance applying for open positions please contact applicant_access@salesforce.com

No salary provided

Posted April 28, 2015 at 01:02AM from LinkedIn http://ift.tt/1zi5KtT
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