Salesforce.com
Technical Developer Support Associate Engineer
Portland, Oregon Area, US - Computer Software, Information Technology and Services, Internet
Job Title: Technical Developer Support Associate Engineer
Location: Portland, OR
Description:
Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.
Responsibilities:
• Assist 3rd-party developers to troubleshoot their integration with Salesforce.com APIs and implementation of other Salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
• Write sample code as needed.
• Provide feature explanation and coding best practices.
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community.
Minimum Requirements:
• BS or MS Degree in Computer Science, Electrical Engineering, Information Systems of related field AND within 12 months of graduation
• Available to start full-time in January 2015
• Excellent written and verbal communication skills
• Ability to communicate technical concepts clearly and effectively
• Strong background and solid understanding of object-oriented concepts and languages
• Knowledge of browser compatibility issues
• Extreme attention to detail, you will be dealing with case that require focus and good judgment
• Ability to effectively prioritize and escalate customer issues as required
• Comfortable interacting with all levels of management
• Ability to multitask and perform effectively under pressure
• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
• Understanding or experience with internet security concepts
• Understanding and experience reading/writing HTM
• Understanding of database concepts and data management (RDBMS) and SQL.
• Analysis, troubleshooting, and problem solving expertise
Desired Skills:
• Experience and/or interest in building web-based applications with a solid understanding of HTML, CSS, JavaScript, and at least one programming language, such as Java, .NET, or PHP
• Experience and/or interest in writing and debugging Apex and Visualforce or Dev 401 and Dev 501 certifications
• Experience working with the Salesforce application or ADM 201 certification
• Understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption
• Experience and/or interest in writing and debugging Apex and Visualforce or Dev 401 and Dev 501 certifications
• Experience working with the Salesforce application or ADM 201 certification
Specific Skills:
• A team player that is influential and builds good working relationships across all functions.
• Proven ability to manage complex processes and drive continuous process improvement.
• Highly motivated, with a strong sense of achievement and the willingness contribute supportively to a dynamic team environment.
Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com. Accessibility - If you require accessibility assistance applying for open positions please contact applicant_access@salesforce.com
No salary provided
Posted August 28, 2014 at 04:12AM from LinkedIn http://ift.tt/1te1N59
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