salesforce.com
Solution Architect
Greater New York City Area, US - Computer Software, Information Technology and Services, Internet
Five Continents. One Team.
United by a passion for customer success.
We’re digital marketing experts. We’re social media gurus. We’re focused on customer success. We’re global travelers. We’re quirky, fun-loving, hashtag-obsessed team players. We are the Salesforce ExactTarget Marketing Cloud, and we’re bright Orange!
About the Salesforce ExactTarget Marketing Cloud
The Salesforce ExactTarget Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation. We’re driven by a deep understanding of marketers’ needs—because we’re marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology. Joining forces with salesforce.com, pioneers in cloud computing, we offer an even more superior experience to our customers and employees.
By partnering state-of-the-art technology with the best and brightest employees in the industry, we foster a culture of constant innovation and growth. Consistently ranked by employees as one of the “Best Places to Work,” the ExactTarget Marketing Cloud team shows you what being Orange is all about!
About the Position
The Solution Architect (SA) is a member of the ExactTarget Marketing Cloud Client Services team. The SA is responsible for leading the design and delivery of ExactTarget solutions and technologies to meet client business goals and technical requirements.
A successful SA has strong experience and enjoys developing technical solutions and working directly with clients to meet their business needs. An ideal candidate has a software background, works independently, thrives in an entrepreneurial atmosphere, communicates tactfully, and is able to effectively design, test, and deploy software solutions.
Responsibilities
• Support ExactTarget Marketing Cloud Solution Consultants with sales opportunities by validating solutions
• Lead consultative engagements with clients on the technical and business challenges related to their e-communication initiatives
• Present high-level overviews of the ExactTargetMarketing Cloud architecture and integration capabilities
• Create, manage and present an actionable BRD/FSD (Blueprint) that aligns a client’s business needs to that of the ExactTarget Marketing Cloud Solution
• Managing multiple client engagements and work with associated team members
• Identify project issues / risks and present alternatives to alleviate or resolve
Requirements
Business Requirements:
• Experience with product positioning leveraging feature to benefit analysis
• Understanding of sales process and methodologies
• Excellent strategic & technical thinking
• Ability to consultatively engage with customers and to quickly make complex decisions
• Thrives in a fast-paced, entrepreneurial environment
• Experience leading customer facing discussions
Technical Requirements
• Experience with web-based On-Demand software solutions
• Familiarity with data architecture/schema
Industry Experience
• BRD and FSD documentation creation
• eMail Marketing experience preferred
• Exposure to Internet Marketing tools / strategies preferred
• A deep understanding of Service Oriented Architecture
Ready to be Orange?
With team members in offices across five continents—including North America, South America, Europe, Asia, and Australia—plus the expertise and scale of salesforce.com, we’re rapidly expanding our global footprint. And it begins with YOU!
-ML
MC-Y Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.
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No salary provided
Posted October 31, 2014 at 06:02AM from LinkedIn http://ift.tt/109aBMI
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