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Dell



Service Sales Executive III

Shanghai City, China, CN - Information Technology and Services







Position summary:



Provides pre-sales technical support to field sales teams during the sales process. Accountable for the technical validity and interoperability

of solution and the direct relationship with the customers' strategic business plans. Principal Accountabilities

 This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products a nd services.

 Assists the sales staff in assessing potential application of company products and services to meet customer needs.

 Prepares detailed product specifications for the purpose of selling high end product and solutions.

 Conducts customer needs analysis.

 Provides project scoping.

 Coordinates internal specialists and inter-department activities.

 Assists sellers in creating demand for product.

 Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and ap plications with technical users/buyers.

 Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.



Responsibility

• Identifies appropriate products and services to meet the full range of


• customer needs.


• Identifies cost effective and practical alternatives for the customer by


• bundling products/service “solutions” to maximize Dell's opportunity while


• meeting customer's needs.


• Point of contact for escalated issues.


• Skillfully negotiates with others to achieve desired results and meet customer needs.


• 
  
  
  
  Qualifications :
  
  
  Qualification
  
  
  
  • Identifies appropriate services solutions to meet the full range of partner and customer needs.
  
  
  • Identifies cost effective and practical solutions to maximize Dell"s opportunity while meeting partner and customer"s needs.
  
  
  • Models effective team behavior
  
  
  • Skillfully negotiates with others to achieve desired results/meet customers' needs
  
  
  • Explain where services fit into customer"s IT structure
  
  
  • Has fundamental knowledge of Dell business model and can articulate the impact and advantages to customers
  
  
  • Has fact-based industry knowledge.
  
  
  
  

No salary provided



Posted October 01, 2014 at 04:00AM from LinkedIn http://ift.tt/1rtnBch

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