ADP posted a job you might be interested in

ADP



NAS Client Service Consultant

Jacksonville, Florida Area, US - Computer Software, Financial Services, Human Resources

Req #



100468



Job Title



NAS Client Service Consultant



Job Category



Client Service



Work Location



Jacksonville FL (10407 Centurion Parkway North - 19011)



Employment Status



Full-Time



Job Description



Related Searches: Entry-Level, Customer Service, Data Entry, Consulting, Resume, Interview, Job Description,



Unlock Your Career Potential: Customer Service at ADP. It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.



ADP is hiring a Customer Service Specialist I. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.



We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.



RESPONSIBILITIES:

• Provide Tier 1 customer support


• Respond to basic inquiries regarding ADP products


• Answer non-technical questions


• Conduct correspondence with customers and representatives


• Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities

QUALIFICATIONS REQUIRED:

• High School diploma


• No previous experience required

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Bachelor's degree Preferred


• Prior work experience in a technical trouble shooting environment i.e. technical help desk and/ or support.


• Strong client relationship and interpersonal skills -- experience managing or servicing an assigned client base


• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards


• Demonstrated ability to learn and apply basic concepts in new situations


• Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner


• Ability to collaborate and work in a team environment as well as work independently and make sound decisions

About ADP



Software in the Cloud. Experts on the Ground:

ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE ® Magazine, and recognized by Forbes ® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.



EEO Statement



ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.



No salary provided



Posted October 31, 2014 at 05:06AM from LinkedIn http://ift.tt/1pa5pV2

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