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Google



Third Party Operations Site Lead

Austin, Texas Area, US - Information Services, Internet

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.



As the Third Party Operations Site Lead, you will be responsible for development, scaling and management of sales and support teams in close partnership with one or more outsourced vendors and various internal operations teams. You will participate on a fast paced team that manages the senior relationship between Google and the vendor. You will be responsible for new process implementation, development of Request for Proposals (RFPs) and Statements of Work (SOW), critical issue resolution, ongoing workforce facilities and space planning, systems support (as needed), business reviews and day-to-day vendor relationship management. You will also be expected to contribute to the long-term operational strategy and support model, outsourcing decisions, contract negotiations, vendor selection and continuous improvements of business processes.



Responsibilities

• Manage the overall relationship with the onsite vendor workforce in terms of cost, quality and delivery of service.


• Lead regular business reviews and vendor relationship management activities.


• Participate in workforce planning and budgeting activities in coordination with internal teams.


• Support vendor selection, negotiations, and overall vendor operations strategy.


• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.


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  Minimum qualifications
  


• BA/BS degree or equivalent practical experience.


• Ability to speak and write English fluently and idiomatically.


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  Preferred qualifications
  


• MBA.


• 2 years of experience in operations, production or supply chain management with accountability to measurable output in a continuous improvement environment.


• Experience directly managing vendors and negotiating contracts.


• Business process and project management expertise. Strong analytical and problem solving abilities.


• Exceptional leadership, management, communication and collaboration skills.


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  Area
  
  
  
  Sales Operations is the global team that makes sure Google's complex and ever-evolving business runs smoothly. Experts in leading process improvements and consistency, team members are analytical and strategic with a pragmatic sense of how to get things done. They develop global initiatives and set high-level goals to improve productivity.
  
  
  
  Sales Operations
  
  
  
  Set the direction for our business and make sure it runs smoothly.
  
  
  
  Learn more about our Sales Operations teams
  
  
  
  Austin
  
  
  
  We mostly focus on sales and marketing, and like most of Google, we’re growing fast, with new, Texan-sized opportunities opening up all the time.
  
  
  
  Learn more about our Austin office
  
  
  
  No salary provided
  
  
  
  Posted January 30, 2015 at 08:16AM from LinkedIn http://ift.tt/15OSrTO
  
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