Oracle
Oracle Austria – Hardware Field Support Delivery- German speaking
Austria area, AT - Information Technology and Services
We are looking for a junior field-support specialist, to be based in Vienna, servicing customers in the entire Austrian region. The role is responsible for first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely. As a junior field-support specialist you will travel to customer sites and carry out maintenance and installations among other tasks. We offer extensive product training during the first six months of your employment- in the fields of Exadata, Exalogic, Supercluster, M6 and Storage, as well as on the job training by a more senior colleague. As some of the training takes place in the UK/US you will need to be willing to travel for this. The role comes with a number of benefits such as a cell phone, laptop and company car, and competitive renumeration. You will also have the option of working from home for a part of the week.
Responsibilities:
- Efficient delivery of technical support and service programs
- Maintenance, repairs and product installation at the customer site
- Project management
- Site planning and professional services
- Close collaboration with the dispatch centre in Romania to coordinate service at customer site and replacement parts
- Administration of customer site activities
Competive salary, company car
Posted May 26, 2015 at 07:15AM from LinkedIn http://ift.tt/1AvnceT
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