NOC Engineer
Bengaluru Area, India, IN - Internet, Information Technology and Services
Network Operations Center Engineer
LinkedIn seeks engineer with experience in 24x7 Operations Support to proactively and efficiently monitor and resolve application, system, and network incidents affecting the company platform and ensure maximum availability. The ideal candidate must have strong communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment to help promote LinkedIn's aggressive global growth.
Responsibilities
Proactively monitor availability and performance of the LinkedIn application stack and infrastructure using key homegrown and commercially available tools.
Efficiently respond to monitoring alerts, incident tickets, and email/phone/irc requests to NOC operations and triage/escalate issues as needed.
Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.
Candidly work with SRE and Development teams, as well as coordinate/communicate/manage notifications and updates of issues affecting site availability/performance to customers and executive management
Effectively ensure smooth and complete hand offs between shifts.
Required Skills & Experience
Effective team player to be able to work closely with peers and other operations or engineering teams
Overwhelming organizational skills with ability to multitask in order to handle multiple tasks in an interrupt-driven, real-time environment
Superb interpersonal, analytical, and communication skills - both written and verbal
Experience working with Unix environment and system management tasks
Capacious scripting (anything will work, but we are a Python shop) and automation experience
Identifies and automates repetitious tasks and processes to improve issue resolution time.
Documents and streamlines existing processes and implements new processes.
Enhances and/or builds utilities/tools (together with SRE) to increase productivity.
Competent understanding of network concepts, IPv6, TCP/IP stack and common Internet protocols
Demanding thirst to learn new technologies
Flexible schedule availability to meet the needs of a 24 x 7 Operations environment - weekends may be required
The following qualifications are preferred...
Prior experience in a 24 x 7 Operations environment in a large scale multi-billion dollar company.
Understanding of Java/J2EE applications
Display a passion to enhance your current skill set - Willing to become a subject matter expert in key technologies
About LinkedIn
LinkedIn takes your professional network online, giving you access to people, jobs and opportunities like never before. Built upon trusted connections and relationships, LinkedIn has established the world¹s largest and most powerful professional network. Currently, more than 300 million professionals are on LinkedIn, including executives from all five hundred of the Fortune 500 companies, as well as a wide range of household names in technology, financial services, media, consumer packaged goods, entertainment, and numerous other industries. The company is publicly held and has a diversified business model with revenues coming from user subscriptions, advertising sales and hiring solutions.
No salary provided
Posted May 25, 2015 at 05:17AM from LinkedIn http://ift.tt/1FPiTNS
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