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Dell

Technical Writer 1 SCA
Greater Nashville Area, US - Computer Hardware, Computer Software, Information Technology and Services
Job Description

Dell Inc.'s wholly owned subsidiary Dell Services Federal Government, Inc. (DSFG) is seeking a Technical Writer I in our Nashville, TN office. The selected candidate will be responsible to revise or write standardized material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment. This worker receives technical direction from supervisor or senior writer, notes or manuals containing operating procedures and details manufacturer's catalogs, drawings and other data relative to operation, maintenance, and service of equipment. This writer may have access to blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Under general supervision, the Technical Writer writes and edits technical reports, brochures, and/or manuals for internal documentation, customer reference, or publication. This person researches and analyzes available literature and verifies copy with appropriate departments, and may coordinate production and distribution of materials.

Required Skills

-Knowledge Base Management
-Training Documentation Management
-Remedy Ticketing System
-Occasional Training, as needed
-Occasional Travel, as needed

Desired Skills

-Strong knowledge of Department of Labor Enterprise Service Desk's internal processes and procedures

Education

-Requires a High School diploma or GED equivalent.
-Ability to obtain Microsoft Office Specialist Certification

Experience

-Typically requires at least 2 years relevant experience without a Degree

Requirements

N/A

Hazards

N/A

No salary provided

Posted June 18, 2015 at 04:30AM from LinkedIn http://ift.tt/1IQsEtf
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