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Dell



Financial Services Account Manager

Reading, United Kingdom, GB - Computer Hardware, Computer Software, Information Technology and Services

Financial Services Account Manager



Summary of Role:



This role involves identifying opportunities and revenues for DFS from Dell sales representatives in the direct sales organization and regional channel partners. The position will require strong financial skills, CIO & CFO level negotiations skills and good knowledge about the UK market. The ability to influence multiple stakeholders at all levels in the organization is a pre-requisite as is a proven track

• Proven track record of achievement in a dynamic, target driven environment.


• Strong knowledge of financial products e.g. loans, financial and operating leases


• Strong knowledge of the IT industry and UK market.


• CIO & CFO level negotiating and solution selling skills.


• Account Management skills - can demonstrate an ability to develop business relationships and handle complex deals and structures


• Problem solving – owns issues, resolves as possible and escalates as needed; can demonstrate ‘out of box’ thinking by easily making connections among previously unrelated notions.


• Business acumen – Ability to understand the sales process, roles and responsibilities of the interrelated functions of the business, and the competitive environment; can read, report, evaluate and react to metrics & measurements


• Can plan & prioritize tasks to ensure commitments are met in agreed timescales


• Coaching skills


• Influencing multiple stakeholders


• Experience of using a CRM tool

Achievement of sales and profitability KPI’s. Increase volume and consequently penetration of leasing in Dell



Establish credibility in the division and display knowledge and empathy with the Dell sales team/management. Work with Dell management to agree appropriate strategies penetration rates, incentives and training requirements in order to drive business growth



To coach, train and develop Dell Internal and External sales executives to the standards set by DFS



To produce business forecasts as required by your manager



To be fully aware of and part owner in carrying out all divisional goals including margin, revenue, call behavior etc.



To manage and control all customer / Dell satisfaction issues in line with company guidelines, ensuring that any customer issues are swiftly and professionally resolved



To meet and review performance levels with each Dell team leader/management ensuring objectives are set and agreed



Provide management information to Management/Sales Manager and agree escalation procedures



Qualifications.






No salary provided



Posted November 27, 2014 at 05:35AM from LinkedIn http://ift.tt/1rxSzeT

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