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Dell



Customer Care-Voice Sr. Rep

NCR - National Capital Region, Philippines, PH - Computer Hardware, Computer Software, Information Technology and Services

Offers healthcare business office consulting and management of accounts receivables. Concentration is on billing and collections using collection techniques to provide accelerated accounts receivable recovery. Focuses on credit and collection activities to assist clients optimize revenue, improve cash flow and strengthen their financial position.



Responsibilities:



· Prepares reports and gathers information to effectively collect and resolve outstanding accounts.



· Performs outbound calls to US Healthcare Insurance companies to ensure collection of outstanding account balance.



· Maintains database/systems by entering, updating, and retrieving data, as well as formatting and generating reports.



· Assists in resolution of outstanding balance problems from past due accounts.



· Responds to inquiries from customers and/or internal representatives in the achievement of account resolution.



QualificationsQualifications:

• Candidates must be a Bachelor’s/College Degree holder. No specific course requirement
  
  
  


• Candidates must have a good command of the English language
  
  
  


• Candidates must be willing to work on graveyard shifts
  
  
  


• Fresh graduates are open to apply
  
  
  


• No previous call center experience is required

No salary provided



Posted November 28, 2014 at 05:22AM from LinkedIn http://ift.tt/129z85y

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