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Sales Product Consultant-SMB (small to medium sized business)

Greater New York City Area, US - Information Technology and Services, Internet

The Sales Product Consulting (SPC) organization is part of LinkedIn Sales Solutions. The objective of this role is to ensure customer success, by driving product adoption and engagement. An SPC is responsible for becoming a product expert, delivering customer education via onsite trainings and webinars, managing projects, preventing customer attrition (churn), and fostering internal & external professional relationships.



During the first 30 days:

• Complete Life@LinkedIn and Sales Base Camp training in order to fully absorb the mission, vision and values of LinkedIn and to understand the consultative sales process


• Learn about the business, the team and LinkedIn’s platform, LinkedIn Sales Navigator and associated tools (e.g. Salesforce.com) to enable success in your role


• Understand how to build and present a LinkedIn sales story using data and insights


• Thoroughly understand and articulate clearly LinkedIn’s wider vision and the business implications as it pertains to LinkedIn’s Hire, Market , Sell value proposition


• Be expected to optimize your own LinkedIn profile to incorporate best practices and tips to turn it into a “social selling” profile, complete with embedded content and video

During the first 60 days:

• Educate clients on the value they can generate from their current subscription to LinkedIn Sales Navigator via a thorough on-boarding process that includes training, consulting and regular communication about product features in addition to providing regular metrics reviews


• Encourage clients to utilize appropriate LinkedIn resources (i.e., community, forums, training, Professional Services engagements, user conferences, workshops, etc) to increase their utilization of LinkedIn Sales Navigator and other features on the LinkedIn platform used for social selling.


• Monitor usage, proactively contact clients upon low usage and deliver coaching/training to improve their utilization


• Deliver group and individual user informational and training sessions about LinkedIn Sales Navigator features, industry benchmarking and best practices


• Utilize LinkedIn, client and other data to derive insights and use these to drive greater client engagement.

By the end of 90 days:

• Become a client partner in maximizing the benefits of their investment with LinkedIn Sales Navigator

We are seeking candidates with:

• 3 - 5 years of customer success, technology sales, and or consulting experience


• Knowledgeable about social media and SaaS business models


• Experience with developing and delivering onsite training and webinars


• Strong interpersonal and communication skills as well as attention to detail


• Excellent organization, project management and time management skills


• Ambitious and driven, thriving in fast-paced and demanding environment


• Teamwork mentality and willingness to assist wherever needed


• Strong Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint


• Bachelor’s and or Master’s Degree, or equivalent experience in business in a related field


• Ability to travel approximately 25%

Accepting applicants to work out of our San Francisco or NYC office.



No salary provided



Posted May 29, 2014 at 03:30AM from LinkedIn http://ift.tt/REeeWU

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