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Dell



Inside Product Specialist III

Xiamen, Fujian, China, CN - Information Technology and Services





GENERAL SUMMARY:


Responsible for delivering technical solution on software & peripherals products to customer, address customer needs and following deal to win. Develop partnership with inside sales through coordination of sales, technical support on specific account. Responsible for increasing account penetration, customer satisfaction and sales growth for long term results.



Job description:



· Provide pre-sales technical support on software & peripherals products to inside sales team during the sales process. Accountable for delivering technical solutions, products to customers, address customer needs and following deal to win. (via telephone, chat, web, or e-mail)



· Set effective sales plan to inside sales team on software & peripherals products and following, achieve sales target of Quarter.



· Improve software/peripherals/solution knowledge and selling skill, offer good customer experience.



Dell offers:


• Opportunity to work with a strong brand at one of the world"s largest IT solutions providers



• Dynamic, challenging, international work environment



• Exciting internal career opportunities



• Competitive compensation including bonus plans & a great benefit package



• An individual professional development plan



• Formal and informal training



About Dell Inc.:


Want to work in an environment where each day is focused on delivering time, technology, and the know-how to make the world a better place?



With a company committed to creating a diverse workforce and creating a positive, collaborative environment where everyone is valued and included?



At Dell, we believe technology is essential for human success and that it should be accessible to everyone. We are constantly evolving to better serve our customers, seize new opportunities and drive growth. Together we can change the world. Come join us.



Qualifications :


Job requirements:



· At least 3 years working experience of IT technology.



· Excellent analytical capability on customer IT needs.



· Familiar with IT structure and software/networking product.



· Ability of solution offering to customers.



· Good social and communication skills, team player. Good customer relation and experience.



· Able to work under big pressure.



· More than 2 years working experience of IT support is preferred.



· Good in Cantonese







No salary provided



Posted December 26, 2014 at 06:47AM from LinkedIn http://ift.tt/1t5a3QK

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