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salesforce.com



Director, Global HR Operations leader

San Francisco Bay Area, US - Computer Software, Information Technology and Services, Internet

Note:

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.



We are building a global HR Shared Services Operations function within our Global HR Team. This organization will focus on employee experience quality, process improvement, data reporting and initiative support worldwide. We are looking for a Global HR Operations leader to join our Employee Success organization. In this role, you will work with senior leaders across the Salesforce HR functions to deliver a world-class global operations model and identify opportunities to improve our processes and systems.



This role will develop collaborative and forward thinking approaches to replace outdated programs with leading edge HR practices. S/he will prepare their operations team and the HR leadership for change initiatives. They will be responsible for championing change initiatives and/or process improvement by taking a hands-on leadership approach. It is vital that the candidate work well with all parts of the organization, whether HR colleagues, operations leaders or non-HR partners.

• Coordinate- with global and regional HR groups to drive scalable HR practices that are aligned with the global business strategy


• Create efficiencies and identify ways to drive to a common practice/process


• Partner with Service Center teams to improve customer satisfaction from employees and internal HR groups.


• Compile and analyze HR Operations metrics detailing HR activity and services supported (internal portal, Workday, other HR tools, (new hires, transfers, terminations, etc.) and program statistics to share with senior HR mgt.

Requirements:

• 7+ years progressive HR experience with a foundation of technical knowledge in key HR disciplines.


• Business Focus - interest in and knowledge of the business strategy and key business drivers; links HR initiatives and programs to business needs


• Results Oriented - able to define goals and metrics, develop actionable plans and manage work to achieve desired outcomes; has a sense of urgency and fosters the same in others


• Change Orientation - works effectively in the face of ambiguity, shifting priorities, and rapid change; maintains a positive outlook in difficult situations; a change agent


• Influence Others - able to leverage personal credibility and interpersonal skills to help others make better decisions and positively impact outcomes; able to develop/maintain effective working relationships within and across organizations; asserts own position and ideas with confidence and enthusiasm


• Problem Solving - able to assess situations and make decisions in a systematic and decisive manner; effectively uses data as a tool for decisions without being paralyzed by analysis; able to generate new ideas and solutions to problems by challenging the status quo and conventional thinking


• Communications - able to articulate ideas clearly and succinctly in a variety of settings and styles; can get messages across that have the desired effect. Strong relationship management and communication skills with the desire to partner with internal stakeholders; ability to build partnerships with a global mindset.


• Accountability - assumes ownership for achieving personal results and collective goals


• Teamwork - acts as a catalyst for formulating a cooperative environment to achieve a common purpose; actively puts forward ideas and solutions to help the organization operate more efficiently and effectively.

No salary provided



Posted February 20, 2015 at 06:17AM from LinkedIn http://ift.tt/19Iqlfd

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