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ADP



Client Support Specialist I

El Paso, Texas Area, US - Computer Software, Financial Services, Human Resources

Requisition #: 78236

Job Title: Client Support Specialist I

Country: United States

State: Texas

City: El Paso

Employment Status: Full Time

Job Responsibilities:

(Description): At ADP we are driven by your success . We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Insightful expertise is a core value at ADP. In Major Accounts Services , it means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team. Job Description: Works with ADP Major Accounts HR and Benefits Service Center team members which includes:

• Support, Implementation and Training to answer questions, via phone or email, regarding the ADP HR/Benefits Solution and ADP Payroll products, MS Access, MS Excel, MS Word and other related software packages from the national HR & Benefit Services client base.

• Resolves issues relating to product capability and client product knowledge and ensures that the client is utilizing appropriate procedures. Develops and maintains effective ADP/client communications and ensures client satisfaction and improvement in client retention.

• Effectively troubleshoots, replicates and develops workarounds for client issues. Researches, designs and modifies features to meet a client's specific needs. May assist in training or recommending new procedures and/or training.

• Experience in a client service and/or Human Resources environment supporting human resource information systems with a proven proficiency in related problem resolution through effective troubleshooting and communication.

• Experience with the Internet and MS Office necessary. Excellent communication skills, strong listening skills and the ability to thrive and adapt in a fast-paced and dynamic environment are essential for success in this role.

Experience, Skills, Academic:

Qualifications:

• Experience in a client service and/or Human Resources environment supporting human resource information systems with a proven proficiency in related problem resolution through effective troubleshooting and communication.

• Experience with the Internet and MS Office necessary.

• Excellent communication skills, strong listening skills and the ability to thrive and adapt in a fast-paced and dynamic environment are essential for success in this role. BA/BS degree required or equivalent in experience and education.
  
  ABOUT ADP : We power organizations with insightful solutions that drive business success . Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
  
  
  
  ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
  
  
  
  Job Category: Human Resources
  
  Area of Interest: Client Support
  
  Locations: United States, El Paso, TX

No salary provided



Posted July 30, 2014 at 03:59AM from LinkedIn http://ift.tt/1ztVdHX

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