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Dell



Career Invitational Event for IT Help Desk Level 1 & Level 2 Professionals

Oklahoma City, Oklahoma Area, US - Computer Hardware, Computer Software, Information Technology and Services

Job Description



Dell Inc.'s wholly owned subsidiary Dell Services Federal Government, Inc. would like to invite you to explore exciting career opportunities within our Government Services Division, provider of full-service consulting and technology-based process solutions for the Defense, Intelligence, Homeland Security, and Civilian communities. Our extensive domain knowledge, technical expertise, and process discipline, coupled with a global workforce, have enabled us to consistently deliver proven industry solutions for our clients.



Opportunities available include Help Desk Level 1 and Help Desk Level 2 positions. Work will be located in Oklahoma City, OK starting in September 2014. Please apply on-line for immediate consideration.



This Career Invitational Event is scheduled for Wednesday, August 6, 2014 from 4PM - 7PM. Location will be provided to all qualified candidates.



At Dell, team members really can contribute to a better environment and a better world. We hold ourselves accountable to the highest ethical standards, having a zero-tolerance policy for any type of unethical behavior. We are proud to be recognized as one of the greenest IT companies in the world, and we definitively believe that communities around the world benefit from the time and technologies our teams devote to creating a better future for all.



Come join our Dell team!



Dell Inc.'s wholly owned subsidiary Dell Services Federal Government, Inc. (DSFG)



Required Skills



Must be able to work alone with minimal supervision

Must demonstrate excellent customer service skills

Must be able to log, update and record actuate and detailed tracking records

Ability to work closely with others in a team environment

Strong telephone etiquette skills

Advanced verbal and written communication skills

Strong Technical Skills (Hardware, Operating Systems, Networking, Active Directory, Enterprise Email)

Experienced organization and problem solving skills

DOD Secret Clearance Required

Ability to work in a 24hr environment



Desired Skills



Education



HS Diploma or GED required.



Experience



2-4 years of experience in a customer service or related field

1-2 years working in a technical support, service desk and/or help desk environment

1-3 years of related, industry or segment experience.

Security+, ITIL v3 and MCTS 70-680 - Configuring Windows 7 or MCTS 70-685 certifications required within 45 days of hire



Requirements



Hazards



No salary provided



Posted July 23, 2014 at 05:38AM from LinkedIn http://ift.tt/1z0PrgC

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