salesforce.com posted a job you might be interested in

salesforce.com



IGNITE Program Director

Greater Chicago Area, US - Computer Software, Information Technology and Services, Internet

Description



The Ignite Program director is responsible for execution of the Ignite Innovation Engagement with Salesforce.com customers.

This individual is responsible for helping prospects and customers in a structured ideation process to unlock value and find creative solutions to existing business challenges through the use of Ignite.

This individual possesses superior communication skills, ability to work in a dynamic environment and have a broad range of technical, business and interpersonal skills that scale from line managers to C-Level Executives.



Responsibilities



· Manage internal and external constituents through a structured consulting engagement

· Drive issues to closure and gain agreement on next steps towards closure of a process.

· Communicate engagement status among multiple constituents.

· Participate in multiple engagements while maintaining focus on results.

· Help drive customers towards strategic thinking that drive business results

· Strong discovery and probing skills to learn business pain, identify opportunities and build credibility with customers

· Create assets and artifacts that provide a representation of the Solution for discussion (business impact, process impact, technical fit)

· Understand the Salesforce product suite and be able to ideate the optimal client solution based on what Salesforce (and Salesforce partners) can deliver

· Manage a virtual team (internal and external) to deliver a compelling vision of our solution (ie, Demo, Storyboards, Process Flows, etc)

· Develop workshop plans and content to meet specified need and objectives

· Facilitate workshops with a cross-group of Senior personnel

· Synthesize workshop outputs into deliverable propositions with clearly articulated ROI.

· Travel, both to customer sites and other Salesforce offices, will be part of this role.



Skills



· Executive presence – must be comfortable influencing and collaborating in a C-level environment.

· Strong communication skills, written, spoken.

· Innate curiosity to learn how a business functions and learn new business models.

· Confidence discussing ROI, TCO, business case development.

· Business process experience across multiple domains such as ERP, CRM, Supply Chain Management, Engineering, I/T and Operations.

· Excellent situational awareness – must be comfortable in dynamic customer environments and able to present our company well.

· Strategic thinking that is focused on results and business outcomes.

· Ability to creatively solve problems with limited resources and input

· Strong personal “soft” skills such as empathy, listening, mirroring and communicating in different methods dependent on individual preferences.

· Project Management and Team Leadership to inspire, coordinate and deliver results back to our customers.

· Strong facilitation skills with the ability to balance conversation within groups. Can solicit ideas from mixed groups and help them drive towards building consensus

· Ability to develop Ideation Workshop plans and content tailored to meet the specific Customer needs and objectives balanced with the Salesforce.com needs and objectives

· Ability to lead the synthesis of Workshop outputs into saleable plans and propositons



Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.



Accessibility – If you require accessibility assistance applying for open positions please contact applicant_access@salesforce.com .



No salary provided



Posted July 30, 2014 at 06:55AM from LinkedIn http://ift.tt/1qlzcFM

via IFTTT