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Salesforce.com



Summer 2015 MBA Intern – Customer Success Product Management

San Francisco Bay Area, US - Computer Software, Information Technology and Services, Internet

SF-Y:

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.





Job Title: Summer 2015 MBA Intern – Customer Success Product Management



Job Category: University Recruiting - Non Tech



Location: US – San Francisco



Summer 2015 MBA Intern – Customer Success Product Management



The role of the Customer Success Product Management intern is to help define the Enterprise Segment Buyer Personas. This includes ramping on the research available from the different cloud marketing teams and then overseeing new research as necessary to flesh out the key personas (by industry segment) and their unique needs. This work will help inform both the value prop development and messaging for this segment and enable our product management and marketing teams to better target our solutions to these key buyers.



Responsibilities:

• Review current research and help frame research agenda to build insights about each persona
  
  
  


• Assist in the creation of unique buyer personas
  
  
  


• Organize a library of persona “profiles” with key needs articulated clearly
  
  
  


• Help align current product offerings/messaging with key needs
  
  
  


• Connect with Product and Marketing teams regularly and provide updates on new personas and materials
  
  
  
  
  
  Desired Skills / Experience:
  
  
  
  
  
  
  • Pursuing a MBA degree
    
    
    
  
  
  • Strong analytical skills
    
    
    
  
  
  • 3-5 years of work experience in marketing, business or management consulting
    
    
    
  
  
  • Exceptional organizational & interpersonal skills
    
    
    
  
  
  • Ability to adjust to changing priorities and handle multiple projects at once
    
    
    
  
  
  • Familiarity with Salesforce.co m
    
    
    
  
  
  • Must be creative
    
    
    
    
    
    Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
    
    
    
    Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
    
    
    
    Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com. Accessibility - If you require accessibility assistance applying for open positions please contact applicant_access@salesforce.com
  
  
  
  

No salary provided



Posted February 20, 2015 at 12:22AM from LinkedIn http://ift.tt/183E3c4

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