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Oracle

EMEA Hardware Fulfillment Specialist
Ireland, IE - Information Technology and Services

EMEA Hardware Fulfillment Specialist

 

Location: Dublin

 

 

The EMEA Hardware fulfillment specialist works within Global Hardware Supply Chain Operations at Oracle. Responsible for all regional hardware customer sales orders in the book to ship phase of order fulfillment, this position offer the candidate a unique opportunity to learn and develop valuable order book to deliver fulfillment knowledge in a highly automated and state of the art global supply chain. 

  

Job responsibilities include but are not limited to:  

• Maximizing customer satisfaction through flawless fulfillment execution 
• Managing scheduling of customer orders for their EMEA sub region 
• Managing escalated customer orders and driving improved shipment dates
• Engaging with supply / global fulfillment / logistics / sales / order management to drive continuous improvement projects across departmental silos. 
• Minimizing order churn through early engagement with sales operations 
• Engaging with supply chain management in situations of supply constraint to minimize order delay 
• Maximizing revenue recognition efforts at quarter end 
• Tracking and proactive engagement with supply and sales operations on top deals  
• Managing order exception issues to closure in a timely fashion
• Drive and advocate order fulfillment policy across engaged business groups  
• Develop strong working relationships between various hardware stakeholder groups, eg sales operations / logistics / order management / supply management  

Key Skills Required:  

• High level of personal drive and self motivated
• Results oriented 
• Strong customer focus 
• Strong data analysis capabilities – Proficient in MS Excel 
• Strong communication skills, including written, verbal and visual – Proficient in MS PowerPoint 
• Ability to plan and organize, lead and guide business stakeholders through order fulfillment policy and drive improvement initiatives 
• 2 years relevant experience & BA / BS degree preferred

 

 

£30-£37k plus benefits

Posted May 29, 2015 at 04:20AM from LinkedIn http://ift.tt/1AxRC0f
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