Salesforce.com
Customer Success Trainee
Ireland, IE - Computer Software, Information Technology and Services, Internet
SF-Y:
Customer Success Trainee - Consultancy
Location: Dublin,Ireland
Startdate: August/September 1 2015
About salesforce.com
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. We pioneered the shift to enterprise cloud computing, and today we’re #1 across our core product lines – Sales Cloud, Service Cloud, Marketing Cloud and Salesforce Platform. Our social and mobile cloud technologies ¬help companies connect with their customers, partners, employees and products in entirely new ways. We are the fastest growing of the world’s top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s Best Companies to Work for six years in a row. Our more human, less corporate culture creates a #dreamjob experience for our employees working in locations around the world.
Description:
Salesforce.com is currently looking for a Trainee to support the EMEA Customer Success Team based in Dublin. You will work closely with the (Team description and role)
Responsibilities:
• Working closely with our sales forecasting tools – Taking responsibility of updating and improving forecasting methodologies using in Microsoft Excel, the Salesforce.com reporting tools, and SAP Business Objects built with past, present and future weekly, monthly, quarterly and annual data.
• Maintaining and improving Sales Performance Metrics – Construction of a weekly performance pack by aggregating and evaluating key metrics to drive insight and best practices within the entire EMEA organisation.
• Building Sales Reports trough SAP Business Objects – Creation of different types of ad hoc reports to meet different requests from other people inside the team.
• Working on various Power Point Slides – Creation, updating and population of different slides matching various requests for senior management reviews.
• Drive best practices and reporting of pipeline generation across EMEA – Working closely within the team to produce Pipeline generation reports based on data from SAP Business Objects.
• Population of charts within the Salesforce platform to drive insight – Producing high level overviews for insight at a glance.
• Visualisation of core Sales Analytics
• Responding to various other high level requests that came up daily.
Keys Skills/Experience
• 0-1 year experience ideally in large corporate environment
• Fluent English and other languages beneficial
• Recently graduated in Management, Business & Information Management or equivalent
• Great knowledge of the Microsoft Office Suite
• A hunger to succeed in a fast paced, innovative environment
• An outgoing, open personality with a clear desire to learn and develop
About Salesforce.com:
Founded in 1999, Salesforce.com is the enterprise cloud-computing leader. Our social and mobile cloud technologies, including our flagship sales and CRM applications help companies connect with customers, partners, and employees in entirely new ways. With more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers.
Salesforce in Dublin
Our Dublin office is the European hub for our Corporate Sales organisation. We occupy a state-of- the-art building in Sandyford and Leopardstown Business Park, only 20 minutes from the City Centre with close proximity to the Green Luas Line, which brings you to the heart of the city. It also offers good parking facilities. The office is a haven of diversity and offers a great opportunity to work with people from all nationalities that fosters a great working atmosphere. The Business Park itself has a host of cafes, restaurants, banks, supermarkets, gym and many other facilities and is close to the M50 motorway for a quick weekend escape to many of the great hotspots and attractions Ireland has to offer.
Salesforce Foundation
Over the last 10 years, Salesforce.com Foundation has become a vital part of Salesforce.com’s culture. The vision of the Salesforce.com Foundation is to use Salesforce.com’s p eople, technology and relationships to improve our communities. Using a unique 1/1/1 model - 1% time, 1% product and 1% equity - we contribute the core strengths of salesforce.com to our communities.
The nonprofits in our communities inspire us. Our employees inspire us. By giving employees six paid days per year to volunteer, salesforce.com encourages you to contribute to nonprofits you are passionate about and help those organisations grow and prosper. Our volunteers read to children, mentor youth, feed the homeless, build playgrounds and clean up beaches, help nonprofits implement Salesforce.com—and much, much more
For more information visit http://ift.tt/McklPN
Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.
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Posted June 23, 2015 at 01:50AM from LinkedIn http://ift.tt/1H9rny6
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