salesforce.com
Security & Compliance Customer Success - Senior Analyst
San Francisco Bay Area, US - Computer Software, Information Technology and Services, Internet
In the role of Senior Analyst, Security & Compliance Customer Success, you will be responsible for working on various customer-facing activities ensuring customer understanding and accepting of our security controls and processes.
Responsibilities
· Host customer security and compliance audits
· Accompany customers on Data Center tours
· Provide management on RFP’s and customer questionnaires
· Maintain customer facing security and compliance documents and white papers
· Provide input to the Product Management organization with customer generated requests
· Provide security and compliance education and training to various internal organizations (CSG, SE, etc.)
· Drive process improvement via leveraging the SFDC platform
· Work independently as well as part of a team
· Other duties as assigned
Experience/Skills Required
· BS Degree in Computer Science or a technology related field
· 3-5 years experience within a Global On-demand environment with a focus on security and compliance
· Software industry, knowledge of various security certifications (i.e. ISO 27K, PCI, etc.) highly desired
· Willingness and ability to travel to domestic and international locations
· Good organizational skills
· Strong written and verbal communication skills across multiple levels and functions
· Strong analytical and research skills
Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.
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Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
No salary provided
Posted June 25, 2015 at 03:55AM from LinkedIn http://ift.tt/1JkqOUD
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