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Robert Half

Billing Analyst
San Francisco Bay Area, US - Staffing and Recruiting, Management Consulting

Robert Half is seeking a Billing Analyst to join the Billing Analyst team. The team is responsible for analyzing client special billing requirements and determining best course of action. The team is ultimately responsible for negotiating and influencing the Field and clients on the most appropriate billing setup to meet client needs and the most effective way of invoicing RH's clients. They are the first line of defense in trouble-shooting invoicing/ billing issues and customer service inquiries, and are also in a unique position in identifying emerging business requirements. In addition, the Billing Analyst team works closely with the Billing Production team by setting up templates and special billing profiles that assist them in the distribution of invoices. The team interacts with RH Field Sales offices, support staff and clients while responding to inquiries as required.

Specific responsibilities include:

• Analyze client requirements for effective master data and invoicing set-up and make the determination of whether it requires a manual or systematic set-up.
• Create client profiles and instructions to guide the Production team on invoice special handling and distribution.
• Resolve invoicing issues and provide extensive customer service to internal/external clients.
• Prepare sales adjustments, inter-unit/ intercompany adjustments, rebates/sales taxes account reconciliations, and internal reports. Also prepare rebate calculations, create journal entries for same, and initiate check requests for clients.
• Provide extensive customer service (as a member of the Billing team) to internal/external clients.
• Resolve system invoice errors.
• Investigate and resolve BIRs (Bonus Investigations Reports) or sales bonus inquiries.
• Process invoice data into client electronic portals.
• Participate in User Acceptance Testing resulting from changes, upgrades or enhancements to the systems or technology.
• Identify or contribute to process improvements.
• Responsible for adhering to RH policies and procedures, internal controls and Sarbanes-Oxley requirements.
• Handle special projects as assigned.

Qualifications:

• Bachelor’s degree in Business, Finance, Accounting or equivalent, relevant work experience.
• With a degree, 3+ years’ experience in a financial or accounting position with an emphasis on billing, without a degree, 5+ years’ experience.
• Highly analytical with excellent reconciliation experience and sound accounting working knowledge.
• Prior experience in an ERP (preferably PeopleSoft) and high volume processing environment required.
• Proficiency in Microsoft Office (Excel, Word, Outlook) 10 -key and Windows application.
• Project management/process enhancement experience a plus.
• Strong communication skills - ability to convey ideas both verbally and in writing, work independently, and prioritize job responsibilities.
• Must be detail-oriented, service oriented, demonstrate problem solving ability and perform as a team player.
• Must be able to exhibit customer service.
• Ability to grasp new concepts, including technology. 

Competitive Compensation

Posted May 27, 2015 at 01:50AM from LinkedIn http://ift.tt/1HvvwbK
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