Children's Healthcare of Atlanta posted a job you might be interested in

Children's Healthcare of Atlanta



EPIC Applications Analyst (Ambulatory or ASAP or HIM)

Greater Atlanta Area, US - Hospital & Health Care

Applications Analysts provide Application & Implementation Support, technology consultation, and operational support to the Children's Healthcare of Atlanta User community. They advocate for users needs and coordinate support requests within IS&T. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 1. Provide technology consulting and customer support services to service lines, departments, individuals, and co-workers IS&T Dept focus: Demonstrated by minimally performing the following tasks -

1. Meeting with department heads and/or super-users on a routine basis to identify and prioritize their needs. Documenting and maintaining the needs indicating responsible parties and due dates.


2. Responding to Peregrine Calls within designated times according to priority to insure that break/fix issues are addressed and documented.


3. Performing "rounds" with departments to maintain a casual interface with the individuals and to focus on relationship building with the department.


4. Coordinate programming, project and capital requests with the appropriate IS&T teams.


5. Maintain a strong and positive relationship with all application vendors.

Provide support services including but not limited to: applications software support, coordination of programming requests, system upgrade coordination, vendor liaison, and for IS&T dept on-call coverage.

1. Document support processes, maintain status reporting and issues resolution.

2. Ensure compliance with IS&T, Children's, JCAHO and HIPAA guidelines, policies and procedures.

3. Provide project management services and support

No salary provided



Posted June 24, 2014 at 09:49PM from LinkedIn http://ift.tt/1lQ0O7O

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