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Oracle



Linux Support Engineer / Administrator

Colorado Springs, Colorado Area, US - Information Technology and Services

Oracle provides the world's most complete, open, and integrated business software and hardware systems



Oracle, the world's premier database company, is hiring expert technical support staff for Oracle Linux and Oracle VM for x86. By joining this proven team of Linux and virtualization professionals, you will assist customers in the US and worldwide to resolve issues requiring your wide-ranging skill set.



Responsibilities:

- Remote technical support using phone, email, web applications on Oracle Linux, Oracle VM, VCA, Exadata, Exalogic, Exalytics, Oracle Database Appliance and similar to customers worldwide

- Handling, and pursuing customers for updates towards problem resolution.

- Customers will look up to you for assistance in addressing their needs in a timely, professional manner.

- Filing, tracking product defect reports

- Requesting and tracking enhancement requests

- Writing documents for our knowledge base, tracking and processing the comments on them.

- Linux skills to include: kernel internals, system configuration, networking, hardware support, performance diagnostics, system hangs & crashes and much more...

No salary provided



Posted March 30, 2015 at 10:03PM from LinkedIn http://ift.tt/1BZdhIo

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